Journal
INTERNATIONAL JOURNAL OF HOSPITALITY MANAGEMENT
Volume 93, Issue -, Pages -Publisher
ELSEVIER SCI LTD
DOI: 10.1016/j.ijhm.2020.102764
Keywords
Covid-19 pandemic; Restaurant employees; Employee work Status; Mental health; Substance use; Career turnover intentions
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This empirical study examines the relationships between employees' work status, mental health, substance use, and career turnover intentions during the COVID-19 pandemic. Findings show that working employees experience higher levels of psychological distress, drug, and alcohol use compared to furloughed employees. Psychological distress leads to increased substance use and career turnover intentions, with all employees indicating a desire to seek future employment in alternate industries.
The COVID-19 pandemic has negatively impacted the restaurant industry and employees in the worst possible way. This empirical study aims to examine the relationships between employees' work status (working, furloughed, or laid-off), mental health (psychological well-being and psychological distress), substance use (drug and alcohol use), and career turnover intentions during the pandemic. Analyzing the responses of 585 restaurant employees using structural equation modelling (SEM), findings revealed that working employees experienced higher levels of psychological distress, drug and alcohol use than furloughed employees. Moreover, psychological distress increased drug and alcohol use, as well as career turnover intentions. Lastly, all employees, regardless of their mental health, increased their substance use and indicated a desire to seek future employment in alternate industries during the pandemic. Practical and theoretical implications are discussed in detail.
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