Journal
TECHNOLOGY IN SOCIETY
Volume 64, Issue -, Pages -Publisher
ELSEVIER SCI LTD
DOI: 10.1016/j.techsoc.2020.101514
Keywords
COVID-19; 360 degrees virtual tour; Psychological stress; Presence and telepresence; Enjoyment and involvement
Categories
Funding
- Fundamental Research Funds for the Central Universities of China [19JNLH06]
- Funds of Soft Sciences of Guangdong, China [2019A101002023]
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This study uses a four-layer research model to investigate how a 360 degrees virtual tour can reduce people's psychological stress during the COVID-19 pandemic. The results show that telepresence has a greater impact on affective-motivational states than the sense of presence, with involvement moderating the effect of telepresence on satisfaction.
The continuous spread of the COVID-19 pandemic is causing people to feel anxiety and stress. This study constructs a four-layer research model to examine how a 360 degrees virtual tour can reduce people's psychological stress through two types of presence (the sense of presence and telepresence) and affective-motivational states (enjoyment and involvement) in this extraordinary period of the COVID-19 pandemic. In order to test the moderating effect of involvement, partial least squares (PLS) analysis is employed to analyse valid data collected from 235 individuals. The results of this study indicate that telepresence has a higher impact in generating affective-motivational states than the sense of presence. Among the factors, enjoyment shows the highest effect on satisfaction with the 360 degrees virtual tour experience and stress reduction; involvement moderates the effect of telepresence on satisfaction with the 360 degrees virtual tour experience. This study also contributes to virtual reality research by distinguishing the concepts of 'sense of presence' and 'telepresence' as well as demonstrating the mechanisms whereby virtual reality technology influences people's psychological well-being. Timely recommendations are provided for people in order to reduce psychological stress during and after COVID-19 pandemic.
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