Journal
JOURNAL OF BUSINESS RESEARCH
Volume 128, Issue -, Pages 370-380Publisher
ELSEVIER SCIENCE INC
DOI: 10.1016/j.jbusres.2021.01.049
Keywords
Self-efficacy; Language confidence; Motivational CQ; Adaptation; Task performance
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Funding
- RIF project, Zayed University, United Arab Emirates [R14114]
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This study focused on self-initiated expatriates (SIEs) and examined the impact of confidence in a second language and motivational cultural intelligence (CQ) on workplace interactions and cultural adaptation. Results suggest that language confidence and motivational CQ serve as inner drivers and mediators of the relationship between self-efficacy and task performance for SIEs.
Focusing on self-initiated expatriates (SIEs), this study examined confidence in a second language and motivational cultural intelligence or quotient (motivational CQ), to assess their effects on workplace interactions and cultural adaptation. It extended the theory of self-efficacy to cross-cultural settings in which SIEs achieve high levels of performance. The study was conducted with two groups of SIEs based in the United Arab Emirates, whose multicultural workforce often uses English as their workplace language. One group consisted of Chinese SIEs who used English in the workplace. As this was not their first language, their confidence in their English language skills was potentially an issue. The other group consisted of SIEs whose first language was English, and who were therefore using their native language at work. The findings suggest that the language confidence and motivational CQ of SIEs serve as inner drivers and mediators of the relationship between self-efficacy and task performance.
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