4.5 Article

Influence of Regulatory Fit Theory on Persuasion from Google Ads: An Eye Tracking Study

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Publisher

MDPI
DOI: 10.3390/jtaer16050066

Keywords

Google; SEM; regulatory fit; elaboration probability model; message framing; eye tracking

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Funding

  1. Spanish National R+D+I Research Program, through the NeuroTourism project [ECO2017-88458-R]
  2. Andalusian R+D+I Research Program, through the Research in NeuroSOCOM project [B-SEJ-209-UGR18]

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Research shows that users have a negative bias towards advertisements and prefer organic search results. Promotion-framed ads appear to be more persuasive than neutral and prevention-framed ads, but compliance with regulatory fit was not proven through survey-based studies.
Search engine marketing accounts for a high percentage of investment in platforms such as Google. Several studies have confirmed that users have a negative bias towards advertisements, so we apply social psychology theories via the elaboration probability model in this analysis. In this research, we modify the types of ads shown on Google's results pages using the regulatory focus and fit and message framing theory to study attentional and behavioral responses with eye-tracking technology and cognitive responses from self-report measures. The results confirm a negative bias towards ads and a preference for organic results. Although promotion-framed ads seem to be more persuasive than neutral and prevention-framed ads, it was not possible to prove compliance with regulatory fit in this field through survey-based studies.

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