4.4 Article

Social Media Influencers and Followers: Theorization of a Trans-Parasocial Relation and Explication of Its Implications for Influencer Advertising

Journal

JOURNAL OF ADVERTISING
Volume 51, Issue 1, Pages 4-21

Publisher

ROUTLEDGE JOURNALS, TAYLOR & FRANCIS LTD
DOI: 10.1080/00913367.2021.1880345

Keywords

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Funding

  1. Ministry of Education, Singapore [M4012201.060]

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This study suggests that traditional notions of parasocial relations are no longer sufficient to capture the complexities of modern human interactions, proposing instead a concept of trans-parasocial relations. These trans-parasocial relations involve a mutually reciprocal, interactive, and co-created bond between influencers and their followers. The research findings indicate that followers generally have positive attitudes towards influencer-sponsored posts, view sponsorship disclosures as genuine and transparent, and find them inspiring and admirable.
Afforded by new digital technologies, consumer interactions are breaking the boundaries of basic assumptions about interpersonal communication, mass communication, and the concepts arising from the two. By looking into social media influencer-follower relations, this study suggests that the long-held conventional concept of parasocial relation no longer fully encompasses the evolving contemporary human interactions and related relations. The current analysis recommends an updated notion and theorization-a trans-parasocial relation-to capture a collectively reciprocal, (a)synchronously interactive, and co-created relation between influencers and their captive followers. This trans-parasocial relation concept offers a foundation on which new communicative and advertising theories can be developed to explicate new forms of social interactions and consumer behavior. More importantly, in view of this trans-parasocial relation, assumptions of the existing persuasion theory-that is, the persuasion knowledge model-need to be reassessed. The current findings demonstrate that persuasion knowledge does not always negatively affect advertising outcomes. Instead, followers indicate mostly benign attitudes toward influencer-sponsored posts, interpret influencers' sponsorship disclosures as genuine and transparent, and internalize disclosure actions as inspiring and admirable. This study further identifies and elucidates several psychological mechanisms that account for followers' overall appreciation of influencer-sponsored posts: positive bias, verification by cross-validation, and inspirational internalization.

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