4.3 Article

Does job stress enhance employee creativity? Exploring the role of psychological capital

Journal

PERSONNEL REVIEW
Volume 51, Issue 2, Pages 644-661

Publisher

EMERALD GROUP PUBLISHING LTD
DOI: 10.1108/PR-08-2019-0443

Keywords

Creativity; Psychological capital; Job stress; Job satisfaction; Moderated mediation

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This study uses the Conservation of Resources theory to investigate the positive influence of job stress on creativity. Findings show that psychological capital influences job satisfaction and creativity, and individuals with high psychological resources can leverage stress beneficially for more creative behaviors. The results provide new theoretical support for understanding how stress can positively influence creativity.
Purpose Using the conservation of resource theory, the purpose of this paper is to investigate the potentially positive influence of job stress on creativity through the resource caravan approach. The influence of job stress directly and as a moderator of psychological capital (PsyCap) is explored. Finally, the influence of stress on creativity is investigated as a boundary condition that impacts on the PsyCap-creativity relationship via job satisfaction. Design/methodology/approach Relationships were tested on two samples: (1) an international employee cohort (n = 269) and (2) a New Zealand employee sample (n = 475) and similar effects were found in both studies. Findings PsyCap was found to influence job satisfaction and creativity, with job satisfaction partially mediating this direct effect. Job stress has a positive moderation effect with PsyCap toward creativity, supporting Conservation of Resources theory, which suggests that high PsyCap individuals would have the psychological resources to leverage stress beneficially, making their behaviors more creative. Significant moderated mediation effects indicate complex indirect effects with PsyCap on creativity (via job satisfaction) increasing as job stress gets higher. Practical implications This study calls for researchers' attention toward potentially positive influences of stress when considered in combination with high psychological resources. Practical implications focus manager's and leader's attention toward the enhancement of employees' psychological resources for its stress and creativity related benefits. Originality/value The findings provide new theoretical support for understanding how stress can positively influence creativity. The use of two samples improves confidence in these findings.

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