4.0 Article

Assessment of a Student-Run Free Gender-Affirming Care Clinic's Transition to Telehealth

Journal

TRANSGENDER HEALTH
Volume 7, Issue 2, Pages 175-178

Publisher

MARY ANN LIEBERT, INC
DOI: 10.1089/trgh.2020.0135

Keywords

barriers; gender affirming; student-run; telehealth; transition to telehealth

Funding

  1. Eunice Kennedy Shriver National Institute of Child Health and Human Development through a Population Research Training Grant [T32HD007168]
  2. National Institute of Environmental Health Sciences through a Biostatistics for Research in Environmental Health Training Grant [T32ES007018]

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The study found that TGNC individuals had more convenient access to healthcare through telehealth; the main advantages include reduced transportation burden, more efficient use of time, and more frequent communication with student volunteer providers.
Background: Transgender and Gender-Nonconforming (TGNC) people continue to experience severe health discrimination and limited access to care. Methods: Using survey data collected during August-September, 2020, we report on our findings regarding volunteer provider and patient satisfaction with a student-run free gender-affirming care telehealth clinic at the University of North Carolina at Chapel Hill School of Medicine. Results: We find that patients report overall excellent experiences with telehealth care, primarily due to decreased transportation burden, more efficient use of time, and more frequent communication with student volunteer providers. Conclusion: Our findings show that telehealth is a viable option for student-run clinics in the TGNC community.

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