4.5 Review

The Impact of the COVID-19 Pandemic on Burnout, Compassion Fatigue, and Compassion Satisfaction in Healthcare Personnel: A Systematic Review of the Literature Published during the First Year of the Pandemic

Journal

HEALTHCARE
Volume 10, Issue 2, Pages -

Publisher

MDPI
DOI: 10.3390/healthcare10020364

Keywords

COVID-19; burnout; compassion fatigue; compassion satisfaction; health personnel

Funding

  1. Ministerio de Ciencia e Innovacion/Agencia Estatal de Investigacion/FEDER [RTI2018-094089-I00]

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This literature review aimed to determine the level of burnout, compassion fatigue, and compassion satisfaction in healthcare professionals during the first year of the COVID-19 pandemic, as well as their associated risks and protective factors. The main findings showed an increase in burnout, dimensions of emotional exhaustion, depersonalization, and compassion fatigue, a reduction in personal accomplishment, and levels of compassion satisfaction similar to those before the pandemic. The main risk factors associated with burnout were anxiety, depression, insomnia, and certain sociodemographic variables. Comparable results were found for compassion fatigue, but information regarding compassion satisfaction was lacking. The main protective factors were resilience and social support.
This literature review aimed to determine the level of burnout, compassion fatigue, and compassion satisfaction, as well as their associated risks and protective factors, in healthcare professionals during the first year of the COVID-19 pandemic. We reviewed 2858 records obtained from the CINAHL, Cochrane Library, Embase, PsycINFO, PubMed, andWeb of Science databases, and finally included 76 in this review. The main results we found showed an increase in the rate of burnout, dimensions of emotional exhaustion, depersonalization, and compassion fatigue; a reduction in personal accomplishment; and levels of compassion satisfaction similar to those before the pandemic. The main risk factors associated with burnout were anxiety, depression, and insomnia, along with some sociodemographic variables such as being a woman or a nurse or working directly with COVID-19 patients. Comparable results were found for compassion fatigue, but information regarding compassion satisfaction was lacking. The main protective factors were resilience and social support.

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