3.8 Proceedings Paper

The Design Thinking Process in the Development of an Intelligent Microscopic Equipment

Journal

ADVANCES IN DESIGN AND DIGITAL COMMUNICATION II
Volume 19, Issue -, Pages 170-182

Publisher

SPRINGER INTERNATIONAL PUBLISHING AG
DOI: 10.1007/978-3-030-89735-2_15

Keywords

Product design; Design thinking; Human-centred design; Intelligent microscopy; mu SmartS cope

Funding

  1. ERDF - European Regional Fund through the Operational Program for Competitiveness and Internationalisation - COMPETE 2020 [NORTE-01-0247-FEDER045905]
  2. North Portugal Regional Operational Program - NORTE 2020
  3. Portuguese Foundation for Science and Technology - FCT under the CMU -Portugal International Partnership

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This article demonstrates the importance of user-focused methodologies, particularly Design Thinking, in the development of the mu SmartScope project in the field of intelligent microscopy. The article describes the design process, techniques, and tools used to gather information and how it influenced the final solution. The use of digital means during the pandemic context ensured the true essence of the methodology was not lost. The results validated the involvement of a Human-Centred Design (HCD) methodology by addressing the identified needs and designing a product that promotes a safer and more efficient relationship with the target audience.
This article aims to demonstrate how the application of user-focused methodologies, namely through the concept of Design Thinking, within a multidisciplinary work team, were important tools for the development of the mu SmartScope project in the field of intelligent microscopy. In particular, this article focuses on the description of the design process, techniques and tools used to obtain information, and how it was reflected in the designed solution. Carrying out this work, according to the Design Thinking methodology, had the obligation to be adapted to the pandemic context, namely through the use of digital means such as interviews and online meetings, without losing the true essence of this methodology. The results obtained were the sum of all detected needs, which are the means to justify conceptual and technical choices for the project, and thus validate the involvement of a methodology based on Human-Centred Design (HCD). This analysis served as a justification for introducing these types of concepts in learning opportunities, in order to develop projects more focused on users in a real context and their involvement within the project itself, resulting in the design of a product capable of promoting a safer, more efficient, and comfortable relationship with the target audience.

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