Journal
FRONTIERS IN COMPUTER SCIENCE
Volume 4, Issue -, Pages -Publisher
FRONTIERS MEDIA SA
DOI: 10.3389/fcomp.2022.986138
Keywords
control paradox; privacy paradox; e-privacy concerns; smartphone app; permission systems
Funding
- Research Council of Norway
- [270969]
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This research examines the influence of various factors on a user's intention to install a smartphone app, such as e-privacy concerns and control over data access permissions. The results suggest that the type of app plays a crucial role in determining the perceived benefit and level of e-privacy concerns. The intention to install an app is more strongly associated with perceived app importance, particularly when users have explicit control over specific data access permissions.
This research examines how various factors, such as the degree of e-privacy concerns and control over data access permissions, can influence a user's intention to install a smartphone app. We conducted two survey-based experiments with 441 participants. In each experiment, we manipulated the degree of control over the number and type of data access permissions granted to different fictional apps. In Study 1, participants were informed about the set of permissions the apps required. In Study 2, participants indicated which individual permissions they were willing to grant to the apps. In both experiments, we assessed the level of e-privacy concerns, perceived app importance, and the intention to install the apps. The results suggest that the type of app plays a central role in determining both the perceived benefit of installing the app and the level of e-privacy concerns. The intention to install an app is more strongly associated with perceived app importance than with e-privacy concerns (especially when app importance is high, and users have explicit control over which specific data access permissions they want to grant). The implications of these results are discussed regarding psychological factors involved in app installation decision-making process and the importance of promoting data protection by design.
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