Perceptions of Fake News, Misinformation, and Disinformation Amid the COVID-19 Pandemic: A Qualitative Exploration

Fake news and misinformation spread quickly and virulently during the height of the COVID-19 pandemic, potentially outpacing the spread of the virus itself across the globe. This study aimed to develop a greater understanding of how individuals make sense of and interact with information they suspect to be fake by exploring perceptions of information sharing on social media during the COVID-19 pandemic. A total of 24 participants (N-female = 14, N-male = 10) took part in semistructured telephone interviews from March to June 2020. Thematic analysis was guided by principles of social constructionism. A total of 3 themes were developed from the data. First, participant interactions with information on social media were directed by the intention Staying Social. Second, the role of social media and the uncertainty of the pandemic was framed as A Perfect Storm for Fake News. Third, participants framed interactions in terms of Fact-Checking with differing rigor in this process. The data demonstrated the complexities involved when it came to participants' experiences related to fake news and misinformation surrounding the COVID-19 pandemic. The results also highlight some of the key challenges faced when it comes to preventing the spread of fake news and misinformation, particularly from the online to the offline environment. The results are discussed in the context of strategies and frameworks that can aid in educating individuals about the dangers of misinformation. Public Policy Relevance Statement An understanding of individual interactions with misinformation on social media during a global crisis provides critical insight into reasons related to proliferation, understanding, and acceptance of fake news. This article presents a qualitative exploration of individual interactions with misinformation on social media during the early weeks of the COVID-19 pandemic. The results are presented alongside a discussion of potential approaches that could help prevent the further spread of misinformation in future crises.

Automated summary

Fake news and misinformation spread quickly during the height of the COVID-19 pandemic, potentially outpacing the virus itself. This study explores how individuals make sense of and interact with suspected fake information on social media during the pandemic. Three themes were identified: participants' interactions were driven by the intention of socializing; social media and the uncertainty of the pandemic created a perfect storm for fake news; participants approached fact-checking with varying levels of rigor. The results highlight the complexities of dealing with fake news and misinformation during the COVID-19 pandemic and discuss strategies to educate individuals about the dangers of misinformation.