Journal
JOURNAL OF CHINA TOURISM RESEARCH
Volume -, Issue -, Pages -Publisher
ROUTLEDGE JOURNALS, TAYLOR & FRANCIS LTD
DOI: 10.1080/19388160.2023.2294456
Keywords
Chinese; glamping; original ecology environment; accommodation environment; word of mouth
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This study aims to investigate the factors influencing the behavioral intentions of glampers and their effects on word-of-mouth (WOM) about glamping by introducing a stimulus-organism-response (SOR) framework. By analyzing data collected from questionnaires, the study provides empirical evidence and theoretical support for the development of the glamping industry in China and understanding Chinese glampers' needs.
Glamping, which combines natural surroundings with quality accommodation, has been developing quickly in recent years in China. This study aims to fill the gap in empirical research on glamping by introducing a stimulus-organism-response (SOR) framework to investigate the factors influencing the behavioral intentions of glampers and to identify the specific dimensions of the original ecology environment, accommodation environment, and customers' intrinsic affective values to determine their effects on WOM about glamping. A paper-based questionnaire was distributed offline, and 314 questionnaires were collected. The data were then analyzed using SPSS and PLS-SEM respectively. This study extends the application of the SOR framework in the WOM field and provides theoretical support for further research and exploration. Moreover, this study argues that the interplay between the original ecology environment, the traditional Chinese notion of '(sic) (sic)(sic)(sic)' (Tian Ren He Yi), and aesthetics underpins the willingness of Chinese glamping participants to share their WOM. This study contributes to the development of the glamping industry in China and provides practical implications for the industry by understanding the needs of Chinese glampers.
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