4.0 Article

Media multitasking: impact on organization and performance in non-digital tasks

Journal

ANNEE PSYCHOLOGIQUE
Volume 123, Issue 1, Pages 63-89

Publisher

PRESSES UNIV FRANCE
DOI: 10.3917/anpsy1.231.0063

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Media multitasking raises questions about the general tendency and cognitive impact. Contrary to assumptions, our study found that the amount of media multitasking does not correlate with task switching frequency, indicating situational factors play a larger role. Interestingly, higher media consumption was associated with better performance on non-digital tasks. This study emphasizes the importance of assessing predictors of organization when facing multiple tasks.
Media multitasking raises two major concerns: does the propensity to multitask reflect a general tendency, and does it impact cognitive abilities? If such is the case, when facing four non-digital tasks to complete in 20 minutes, heavy media multitaskers should switch tasks more often than light media multitaskers, and therefore perform more poorly than light media multitaskers. Our results do not support this assumption, the amount of media multi-tasking being uncorrelated to the number of switches, pointing to situational factors relative to the nature of the tasks rather than a general behavior in individuals. Interestingly, regar-dless of the amount of media multitasking, higher media consumption was linked to increased performance on our non-digital tasks. This study highlights the need to better assess the predictors of organization when facing multiple tasks.

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