4.7 Article

Touching Virtual Humans: Haptic Responses Reveal the Emotional Impact of Affective Agents

Journal

IEEE TRANSACTIONS ON AFFECTIVE COMPUTING
Volume 14, Issue 1, Pages 331-342

Publisher

IEEE-INST ELECTRICAL ELECTRONICS ENGINEERS INC
DOI: 10.1109/TAFFC.2020.3038137

Keywords

Haptic interfaces; Physiology; Virtual reality; Mobile handsets; Libraries; Games; Computer science; Affective interaction; haptic response; virtual reality; physiology; emotional expression; virtual agent

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The study explored how emotional expressions of virtual agents influence the way humans touch them. The results showed that people's emotional perception and experience affect the intensity and duration of touch towards virtual agents, suggesting that haptic responses can serve as an implicit measure of people's experience with their virtual companions.
Interpersonal touch is critical for social-emotional development and presents a powerful modality for communicating emotions. Virtual agents of the future could capitalize on touch to establish social bonds with humans and facilitate cooperation in virtual reality (VR). We studied whether the emotional expression of a virtual agent would affect the way humans touch the agent. Participants were asked to hold a pressure-sensing tube presented as the agent's arm in VR. Upon seeing the agent's emotional expression change, participants briefly squeezed the arm. The effect of emotional expressions on affective state was measured using self-reported valence and arousal as well as physiology-based indices. Onset, duration, and intensity of the squeeze were recorded to examine the haptic responses. Emotional expression of agents affected squeeze intensity and duration through changes in emotional perception and experience. Haptic responses may thus provide an implicit measure of persons' experience towards their virtual companion.

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