Journal
INFORMATION AND COMMUNICATION TECHNOLOGIES IN TOURISM 2023, ENTER 2023
Volume -, Issue -, Pages 361-366Publisher
SPRINGER INTERNATIONAL PUBLISHING AG
DOI: 10.1007/978-3-031-25752-0_41
Keywords
Cultural tourism; Digital services; Older adults; Digital divide; Hofstede
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Despite the growing population of older adults, limited research has explored their experiences and needs within digital cultural experiences. This research explores older adults' perceptions towards digital cultural experiences in Finland and Japan. The findings show that Finnish older adults are more open to technology use in digital cultural experiences compared to Japanese older adults. Implications for e-tourism research and management are discussed.
Older adults have been recognized as a key tourist segment for cultural tourism. Despite the growing population of older adults, limited research have explored their experiences and needs within digital cultural experiences. Therefore, this research note takes on an exploratory approach in understanding older adults' perceptions towards digital cultural experiences in the context of two 'super-aged' nations: Finland and Japan. The findings illustrate that differences do exist, and that Finnish older adults are found to be more open to technology-use in the context of digital cultural experiences than their Japanese counterparts. Implications for e-tourism research and management are discussed.
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