Journal
PRODUCTION AND OPERATIONS MANAGEMENT
Volume 25, Issue 11, Pages 1839-1854Publisher
WILEY-BLACKWELL
DOI: 10.1111/poms.12580
Keywords
encroachment; investments; spillover effects; dual channels
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It is conventional wisdom that a manufacturer's encroachment into retail space will likely hurt an existing retailer. In contrast to this conventional belief, current research indicates that a retailer may welcome a manufacturer's encroachment despite the new competition in the final market. The encroachment may help the manufacturer have some skin in the game at the retail level, which will cause the manufacturer to make a selfish cost-reducing investment that spills over to the retailer as a lower wholesale price. Such a spillover effect enhances the retailer's profit as long as the encroachment does not result in extreme retail competition by a certain degree of product differentiation, and ultimately generates Pareto gains in the supply chain. The spillover effect is so robust that the retailer's benefit from the encroachment remains even after considering potential mitigating factors such as selling costs, a nonlinear form of cost reduction, decentralized encroachment, additional retail competition, price competition, and a negotiation between the manufacturer and the retailer.
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