Journal
OMEGA-INTERNATIONAL JOURNAL OF MANAGEMENT SCIENCE
Volume 60, Issue -, Pages 15-25Publisher
PERGAMON-ELSEVIER SCIENCE LTD
DOI: 10.1016/j.omega.2015.06.003
Keywords
Multi-activity network data envelopment analysis; Dynamic data envelopment analysis; Bus transit; Efficiency; Effectiveness; Undesirable output
Funding
- National Science Council of the Republic of China [NSC 102-2410-H-019-017]
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This paper proposes a multi-activity dynamic network data envelopment analysis model that combines the multi-activity, network and dynamic DEA models to assess the performance in terms of individual activities, individual processes, individual periods and overall operation. The main advantage of this model is that the linkages among activities and processes, the shared inputs among activities and processes, and the carry-over items among periods are included in a unified model. It can provide more appropriate performance measures. An empirical application of 20 bus transit firms in Taiwan for the period 2004-2012 is provided. Based on the operational characteristics of bus transit firms, both desirable and undesirable outputs are also incorporated into this model. The results show that none of the bus transit firms was effective in terms of the operational effectiveness, and the sources of operational ineffectiveness among bus transit firms were different. Over the period 2004-2012, the period-operational effectiveness scores maintained stable variance, the period efficiencies of highway and urban bus services appeared to have similar patterns, and transit bus firms performed well in the consumption process. (C) 2015 Elsevier Ltd. All rights reserved.
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