4.7 Article

A methodology for assessing supply-demand matching of smart government services from citizens' perspective: A case study in Nanjing, China

Related references

Note: Only part of the references are listed.
Article Information Science & Library Science

Examining the antecedents and outcomes of smart government usage: An integrated model

Omar Hujran et al.

Summary: Smart government is considered the highest stage of modernization for public agencies, aiming to transform government-citizen relationships, enhance citizens' experiences, transform public decision-making, emphasize citizen engagement, provide agile and resilient government structures, create public value, and improve quality of life. However, the usage behavior of smart government services has received little attention, and the outcomes of using online technologies and electronic public services have been overlooked. This study aims to develop and validate a model of smart government usage by extending the Unified Theory of Acceptance and Use of Technology (UTAUT) through a comprehensive literature review. The results indicate that performance expectancy has the strongest impact on smart government usage, while facilitating conditions have the weakest influence. The study also reveals that personalization has no significant effect on smart government usage, and information transparency is the most affected outcome of smart government usage. Implications for theory and practice are discussed.

GOVERNMENT INFORMATION QUARTERLY (2023)

Article Public Administration

Institutional Pressures, Policy Attention, and e-Government Service Capability: Evidence from China's Prefecture-Level Cities

Taiting Pan et al.

Summary: This study examines the influence of institutional pressures on e-government service capability and the mediation roles of e-government attention. By analyzing the data from 333 prefectures in China, the study finds that coercive, mimetic, and normative (media and public) pressures have significant positive impacts on e-government service capability. Furthermore, e-government attention mediates the effects of these institutional pressures on e-government service capability. The findings enrich our understanding of the crucial role of policy attention in explaining the differentiation phenomenon in e-government performance accompanied by institutional pressures.

PUBLIC PERFORMANCE & MANAGEMENT REVIEW (2023)

Article Computer Science, Interdisciplinary Applications

Establishing a citywide street tree inventory with street view images and computer vision techniques

Dongwei Liu et al.

Summary: Trees in urban areas provide various ecological, social, and health benefits. However, most cities lack comprehensive street-tree inventories due to the laborious and expensive conventional field assessment. In this study, a cost-effective and novel method utilizing computer vision and street view images was developed to establish a city-wide tree inventory, providing information about individual trees such as species, height, crown diameter, and geographical coordinates.

COMPUTERS ENVIRONMENT AND URBAN SYSTEMS (2023)

Article Business

The role of awareness in appraising the success of E-government systems

Imdadullah Hidayat Ur Rehman et al.

Summary: Worldwide governments are launching e-government (E-Gov) systems for superior service delivery, especially in developing countries. This study assesses the success of E-Gov systems in a developing country by incorporating perceived-usefulness and perceived-trust variables into a well-established IS success model. Data from Pakistani citizens was collected through a survey-based method and analyzed using the PLS-SEM method. The study shows that information-quality, service-quality, system-quality, and perceived-trust significantly affect the use of E-Gov, user satisfaction, and perceived usefulness.

COGENT BUSINESS & MANAGEMENT (2023)

Article Chemistry, Analytical

Investigation on Applicability and Limitation of Cosine Similarity-Based Structural Condition Monitoring for Gageocho Offshore Structure

Byungmo Kim et al.

Summary: The key to addressing global warming is transitioning energy governance from carbon-based to sustainable resources. Offshore energy sources, such as offshore wind turbines, are promising alternatives, but abnormal climate poses potential risks to the safety of offshore structures. A cosine similarity-based maintenance strategy may provide a possible solution for managing and mitigating these risks.

SENSORS (2022)

Article Information Science & Library Science

A periodical analysis of e-government maturity in Saudi Arabia

Ahmed Ibrahim Alzahrani

Summary: Governments of developing countries need to embrace the evolution of information technology and deliver outstanding e-services to meet the growing demand. The Saudi government has made remarkable improvements in the maturity level of e-government services. The relationship between e-government use and investment decisions appears to be bidirectional, with greater investment offering more opportunities for service improvement.

TRANSFORMING GOVERNMENT- PEOPLE PROCESS AND POLICY (2022)

Article Engineering, Multidisciplinary

Research on the Application of Adaptive Matching Tracking Algorithm Fused with Neural Network in the Development of E-Government

Peian Lv

Summary: This paper introduces a performance evaluation model for e-government based on adaptive matching neural network, using BP neural network and adaptive matching tracking. The model has the ability to imitate expert evaluation, overcoming the randomness and uncertainty of traditional manual evaluation. The constructed index system has strong objectivity, operability, comprehensiveness, guidance, and sustainability. The model also has better optimization results than the original BP neural network model. The paper considers the interaction process between the government and enterprises, establishing a corresponding responsive government.

MATHEMATICAL PROBLEMS IN ENGINEERING (2022)

Article Geriatrics & Gerontology

Measuring demand and supply of community care services for older people healthy ageing in rural Zhejiang Province

Wusi Zhou et al.

Summary: This study investigates the demand and supply of community care services in rural villages of Zhejiang province, China. The research reveals a mismatch between the diverse needs of older people and the limited supply of community care services. It emphasizes the importance of improving the socio-economic capacity of rural communities and diversifying social care services, as well as encouraging private sector involvement in providing care services for rural older people.

BMC GERIATRICS (2022)

Article Communication

Assessment of E-government inclusion policies toward seniors: A framework and case study

Magdalena Ciesielska et al.

Summary: Digital exclusion of seniors is caused by the fear of technology, reduced manual and mental abilities, socio-economic status, and mismatch between the technological environment and the needs of the elderly. Existing social and digitization policies aim to address the needs of seniors, but challenges remain in their adoption and use of e-government services. This research aims to identify the main determinants affecting seniors' adoption of e-government, and develop a comprehensive research framework for evaluating and improving e-government policies for their digital inclusion.

TELECOMMUNICATIONS POLICY (2022)

Article Environmental Sciences

Behavioral Patterns of Supply and Demand Sides of Health Services for the Elderly in Sustainable Digital Transformation: A Mixed Methods Study

Siyu Zhou et al.

Summary: This study explores the issues of aging transformation in digital health services, including distinguishing influencing factors, redesigning services, and effectively promoting measures and policies. The findings provide insights into the main behaviors and roles of macro-organizational, meso-service, and micro-technical elements in digital transformation practices and have implications for health administrative agencies in implementing action strategies.

INTERNATIONAL JOURNAL OF ENVIRONMENTAL RESEARCH AND PUBLIC HEALTH (2022)

Article Education & Educational Research

Cosine Similarity - A Computing Approach to Match Similarity Between Higher Education Programs and Job Market Demands Based on Maximum Number of Common Words

Ylber Januzaj et al.

Summary: Comparing textual content is becoming more problematic due to dynamic data. The research applies the Cosine Similarity method and TF-IDF technique to compare document similarity and normalize results. The normalization of results proves to be valuable in comparing textual content.

INTERNATIONAL JOURNAL OF EMERGING TECHNOLOGIES IN LEARNING (2022)

Article Computer Science, Artificial Intelligence

Printed label defect detection using twice gradient matching based on improved cosine similarity measure

Dongming Li et al.

Summary: This paper proposes a novel printed label defect detection framework (PLDD), which performs twice gradient matching based on improved cosine similarity measures to effectively address the issue of a large number of misjudgments caused by artifacts and noise regions.

EXPERT SYSTEMS WITH APPLICATIONS (2022)

Article Environmental Sciences

Measurement and analysis of the resilience characteristics for a regional agricultural soil-water resource composite system

Dan Xu et al.

Summary: Resilience, a significant attribute for measuring the sustainable development of the environment, has been studied in terms of optimal measurement models. This study focused on 15 farms in the Jiansanjiang Administration of Heilongjiang Province, China, and constructed an indicator system containing 31 indicators to evaluate the resilience of the regional agricultural soil-water resource composite system. Different models and methods were used to calculate the resilience exponent and analyze its space-time variation. The results showed that the resilience levels varied across different farms and increased over time.

JOURNAL OF ENVIRONMENTAL MANAGEMENT (2022)

Article Energy & Fuels

Decision optimization techniques for evaluating renewable energy resources for power generation in Ghana: MCDM approach

Wilson Ofori Sarkodie et al.

Summary: This study evaluates and ranks five renewable energy sources in Ghana using multicriteria decision making techniques. Hydro is identified as the most promising renewable energy source, followed by biomass, solar PV, wind, and solar thermal. The findings of this study are of great significance for the strategic implementation of renewable energy sources in Ghana.

ENERGY REPORTS (2022)

Article Development Studies

Factors affecting sustainability of smart city services in China: From the perspective of citizens' sense of gain

Guanying Huang et al.

Summary: The citizen-centric smart city has become an essential paradigm for addressing the challenges of rapid urbanization. This study, based on data collected from Nanjing citizens, identifies the factors that affect citizens' sense of gain of smart city services and proposes policy implications for sustainable supply of these services.

HABITAT INTERNATIONAL (2022)

Article Health Care Sciences & Services

The Relationship between Government Information Supply and Public Information Demand in the Early Stage of COVID-19 in China-An Empirical Analysis

Tong Zhang et al.

Summary: This paper proposes an analytical perspective of supply-demand matching for government crisis communication based on the interaction between the government and the public. By analyzing empirical data from the National Health Commission's WeChat in China, the stage characteristics and topic evolutions of government information supply and public information demand are investigated. The study provides important theoretical and practical value for improving the effectiveness of government communication in public health crises.

HEALTHCARE (2022)

Article Development Studies

Inter-agency information sharing for Chinese e-government development: a comparison between vertical and horizontal dimensions

Dan Ma et al.

Summary: Effective inter-agency information sharing is crucial for the internal administration and external service delivery of government agencies, as well as for addressing complex societal issues and promoting social development. This study investigated and compared the factors influencing vertical and horizontal inter-agency information sharing, taking into account the composition of the Chinese governmental administrative systems. Results showed significant differences in influential factors between the two dimensions of inter-agency information sharing.

INFORMATION TECHNOLOGY FOR DEVELOPMENT (2022)

Article Computer Science, Cybernetics

Comparing attitudes towards adoption of e-government between urban users and rural users: an empirical study in Chongqing municipality, China

Banghui Zhang et al.

Summary: The research found that there are differences in attitudes towards e-government use between urban and rural residents, with rural residents being more influenced by enabling factors and urban residents being more affected by inhibiting factors. Therefore, government agencies should take actions based on significant enabling and inhibiting factors to promote e-government acceptance, and deeper research on urban residents' acceptance is also necessary.

BEHAVIOUR & INFORMATION TECHNOLOGY (2021)

Article Information Science & Library Science

Gendering the digital divide: The use of electronic government services and implications for the digital gender gap

Javiera F. M. Macaya et al.

Summary: Research based on ICT survey data reveals gender as a key determinant of digital divide and inequality in e-government services. Addressing the digital gender gap is crucial to providing more accessible and tailored e-gov services for women.

INFORMATION POLITY (2021)

Article Information Science & Library Science

Exploring Factors Determining Chinese College Students' Satisfaction With E-Government Services: The Technology Acceptance Model (TAM) Approach

Isaac Kofi Mensah et al.

Summary: This study, which surveyed 411 college students, found that perceived usefulness, perceived ease of use, student trust, content quality, and service quality are significant factors influencing students' satisfaction with e-government services. The study also highlights the managerial implications of these findings for the development and diffusion of electronic government.

INFORMATION RESOURCES MANAGEMENT JOURNAL (2021)

Article Thermodynamics

Improving electricity supply reliability in China: Cost and incentive regulation

Peng Yuan et al.

Summary: Electricity regulators in many countries prioritize reliability of electricity supply due to the increasing reliance on electricity in modern societies. China's regulators have implemented incentive schemes to improve supply reliability, but the incentives do not cover the cost of improvement, hindering quality enhancements.

ENERGY (2021)

Article Computer Science, Information Systems

Digital divide in ASEAN member states: analyzing the critical factors for successful e-government programs

Indri Dwi Apriliyanti et al.

Summary: The study reveals that institutions, resources, leadership, organizational design, and cultural values are crucial factors in determining the success of e-government programs in ASEAN member states.

ONLINE INFORMATION REVIEW (2021)

Article Economics

Matching daily home health-care demands with supply in service-sharing platforms

Meiyan Lin et al.

Summary: In the context of home health-care services, service-sharing platforms face challenges in matching demand with supply and must use different strategies to meet all requirements and rules. The social-welfare strategy has positive impacts on the three stakeholders of service-sharing platforms and the government.

TRANSPORTATION RESEARCH PART E-LOGISTICS AND TRANSPORTATION REVIEW (2021)

Article Green & Sustainable Science & Technology

Sustainable Applications of Smart-Government Services: A Model to Understand Smart-Government Adoption

Ahmad Althunibat et al.

Summary: The study found that the main factors influencing the adoption of smart-government services at the three main stages (static, interaction, and transaction) include system compatibility, security, information quality, awareness, and more. Users' requirements and perceptions towards the adoption and use of smart-government services significantly differ across the three stages.

SUSTAINABILITY (2021)

Article Construction & Building Technology

Influencing factors and their influencing mechanisms on urban resilience in China

Guanying Huang et al.

Summary: This study identified key influencing factors on urban resilience in China through literature review and expert consultation. The results showed that the policy system and resource allocation are the most important factors, with resourcefulness being a fundamental factor influencing urban resilience. The study also explored the influencing pathways among these factors.

SUSTAINABLE CITIES AND SOCIETY (2021)

Article Information Science & Library Science

Digitally Transforming Electronic Governments into Smart Governments: SMARTGOV, an Extended Maturity Model

Omar Hujran et al.

Summary: This paper aims to develop a smart government maturity model to measure the progress of government organizations in the transition to smart government, using the UAE government as a case study for empirical evaluation. The findings indicate that the UAE is quite advanced in the use of innovative technologies, with the majority of government entities scoring high in various domains. The smart government maturity model proved its efficacy and value in evaluating the UAE's smart government initiative.

INFORMATION DEVELOPMENT (2021)

Article Information Science & Library Science

An Empirical Study of Perception of the End-User on the Acceptance of Smart Government Service in the UAE

Nasser A. Saif Almuraqab et al.

Summary: This study examines the factors influencing end-user acceptance of smart government services, with performance expectancy being the strongest factor. Gender, age, and smart service usage experience also have moderating effects on the relationship between these factors and intention to use smart government services.

JOURNAL OF GLOBAL INFORMATION MANAGEMENT (2021)

Article Green & Sustainable Science & Technology

How to peak carbon emissions of provincial construction industry? Scenario analysis of Jiangsu Province

Dezhi Li et al.

Summary: China's construction industry is a major carbon emitter which significantly affects the country's carbon emission commitment. Regional heterogeneity requires accurate prediction of provincial carbon emissions, and implementing multiple carbon reduction measures simultaneously is crucial for achieving peak emissions before 2030.

RENEWABLE & SUSTAINABLE ENERGY REVIEWS (2021)

Article Green & Sustainable Science & Technology

Analyzing the Critical Factors Influencing Post-Use Trust and Its Impact on Citizens' Continuous-Use Intention of E-Government: Evidence from Chinese Municipalities

Wenjuan Li et al.

Summary: This study examines the relationship between post-use trust in e-government and citizens' continuous-use intention, finding that trust in government, trust in the internet, service quality, and information quality positively influence post-use trust. However, post-use trust does not directly impact continuous-use intention, but rather influences it through perceived usefulness and satisfaction.

SUSTAINABILITY (2021)

Article Computer Science, Information Systems

Citizens' Trust Measurement in Smart Government Services

Fera Tri Hartanti et al.

Summary: This study proposes a framework to measure trust in smart government services and its impact on service adoption and satisfaction. The findings revealed that technological aspects, government aspects, and citizens engagement are significant factors in measuring citizens' trust in smart government services. Trusted smart government services deliver value and satisfaction to the service users, while social influence and citizen aspects do not support citizens' trust in smart government services.

IEEE ACCESS (2021)

Article Information Science & Library Science

Mobile services use and citizen satisfaction in government: integrating social benefits and uses and gratifications theory

Changlin Wang et al.

Summary: The study finds that the social benefits of convenience, transparency, and participation in mobile government are positively related to process gratification, while only convenience is positively related to content gratification. Both process gratification and content gratification are positively related to citizen satisfaction with the government. Additionally, process and content gratification act as mediators, while compatibility serves as a moderator in the relationship.

INFORMATION TECHNOLOGY & PEOPLE (2021)

Article Hospitality, Leisure, Sport & Tourism

The impact of COVID-19 pandemic on the psychological needs of tourists: implications for the travel and tourism industry

Catherine Cheung et al.

Summary: This study explores the psychological needs and satisfaction of Chinese, Japanese, and Korean tourists across three phases of the COVID-19 pandemic, identifying different predominant psychological needs in each phase and extending the ERG theory. These findings contribute to a better understanding of post-pandemic tourist needs and are useful for redesigning travel experiences.

JOURNAL OF TRAVEL & TOURISM MARKETING (2021)

Article Economics

The digital divide and E-government in European economies

Valerija Botric et al.

Summary: The study finds that senior citizens are relatively more reluctant to adopt new technologies, especially in e-governance services. Different factors have varying effects on young and old, which should be considered in policy actions.

ECONOMIC RESEARCH-EKONOMSKA ISTRAZIVANJA (2021)

Article Information Science & Library Science

E-justice evaluation factors: The case of Smart Court of China

Jia Yu et al.

Summary: As e-justice continues to develop in China, the evaluation of e-justice services has become an urgent issue. The definition and assessment of e-justice value are not clearly defined, and there is relatively little research in this area.

INFORMATION DEVELOPMENT (2021)

Article Green & Sustainable Science & Technology

Driving factors of total carbon emissions from the construction industry in Jiangsu Province, China

Dezhi Li et al.

JOURNAL OF CLEANER PRODUCTION (2020)

Article Political Science

Citizen engagement and co-production of e-government services in China

Liang Ma et al.

JOURNAL OF CHINESE GOVERNANCE (2020)

Article Business

The effects of e-government evaluation, trust and the digital divide in the levels of e-government use in European countries

Rosario Perez-Morote et al.

TECHNOLOGICAL FORECASTING AND SOCIAL CHANGE (2020)

Proceedings Paper Computer Science, Information Systems

Test of Citizens' Physical and Cognitive on Indonesian E-Government Website Design

Pradita Maulidya Effendi et al.

FIFTH INFORMATION SYSTEMS INTERNATIONAL CONFERENCE (2019)

Article Information Science & Library Science

User experience of e-government: the Nigeria Immigration Service

Olaseni Muritala Okunola et al.

LIBRARY HI TECH (2019)

Article Information Science & Library Science

A framework for Internet of Things-enabled smart government: A case of IoT cybersecurity policies and use cases in US federal government

Akemi Takeoka Chatfield et al.

GOVERNMENT INFORMATION QUARTERLY (2019)

Article Information Science & Library Science

Engendering inclusive e-government use through citizen IT training programs

Jae Bok Lee et al.

GOVERNMENT INFORMATION QUARTERLY (2019)

Article Public Administration

National e-government performance and citizen satisfaction: a multilevel analysis across European countries

Liang Ma et al.

INTERNATIONAL REVIEW OF ADMINISTRATIVE SCIENCES (2019)

Article Public Administration

Predictors of Electronic Government Services Adoption: The African Students' Perspective in China

Isaac Kofi Mensah

INTERNATIONAL JOURNAL OF PUBLIC ADMINISTRATION (2019)

Article Information Science & Library Science

How smart can government be? Exploring barriers to the adoption of smart government

Kuno Schedler et al.

INFORMATION POLITY (2019)

Article Green & Sustainable Science & Technology

The Service Supply Effect of Cooperatives under Economic Transformation: A Demand-Supply Perspective

Xiangyu Wu et al.

SUSTAINABILITY (2018)

Article Public Administration

Happiness, Morality, Rationality, and Challenges in Implementing Smart Government Policy

Abdulfattah Yaghi et al.

PUBLIC INTEGRITY (2018)

Article History & Philosophy Of Science

Orientation to the citizen in the electronic government of the municipalities of Ecuador

Abel Suing et al.

TEKNOKULTURA: REVISTA DE CULTURA DIGITAL Y MOVIMIENTOS SOCIALES (2018)

Article Information Science & Library Science

Quality in e-Government services: A proposal of dimensions from the perspective of public sector employees

M. Soledad Janita et al.

TELEMATICS AND INFORMATICS (2018)

Article Information Science & Library Science

Explaining non-adoption of electronic government services by citizens: A study among non-users of public e-services in Latvia

Steven Van de Walle et al.

INFORMATION POLITY (2018)

Article Information Science & Library Science

Factors Determining the Use of E-Government Services: An Empirical Study on Russian Students in China

Isaac Kofi Mensah et al.

INTERNATIONAL JOURNAL OF E-ADOPTION (2018)

Article Information Science & Library Science

Digital Divide and Citizen Use of E-Government in China's Municipalities

Liang Ma

INTERNATIONAL JOURNAL OF PUBLIC ADMINISTRATION IN THE DIGITAL AGE (2018)

Article Information Science & Library Science

An Empirical Study of E-Service Quality and User Satisfaction of Public Service Centers in China

Chenghan Ming et al.

INTERNATIONAL JOURNAL OF PUBLIC ADMINISTRATION IN THE DIGITAL AGE (2018)

Article Communication

Exploring perceived risk, perceived trust, perceived quality and the innovative characteristics in the adoption of smart government services in Jordan

Mohammed-Issa Riad Mousa Jaradat et al.

INTERNATIONAL JOURNAL OF MOBILE COMMUNICATIONS (2018)

Article Computer Science, Information Systems

Towards a New Digital Era: Observing Local E-Government Services Adoption in a Chinese Municipality

Yao Yang

FUTURE INTERNET (2017)

Article Political Science

E-monitoring of public servants in China: higher quality of government?

Jesper Schlaeger et al.

JOURNAL OF CHINESE GOVERNANCE (2017)

Article Area Studies

Is Consultation the New Normal?: Online Policymaking and Governance Reform in China

Steven J. Balla

JOURNAL OF CHINESE POLITICAL SCIENCE (2017)

Article Information Science & Library Science

The effects of successful ICT-based smart city services: From citizens' perspectives

Hsiaoping Yeh

GOVERNMENT INFORMATION QUARTERLY (2017)

Article Public Administration

Can You Find It on the Web? An Assessment of Municipal E-Government Transparency

Domonic A. Bearfield et al.

AMERICAN REVIEW OF PUBLIC ADMINISTRATION (2017)

Article Computer Science, Cybernetics

Proactive and reactive e-government services recommendation

Raouia Ayachi et al.

UNIVERSAL ACCESS IN THE INFORMATION SOCIETY (2016)

Review Information Science & Library Science

From the quality of traditional services to the quality of local e-Government online services: A literature review

Filipe Sa et al.

GOVERNMENT INFORMATION QUARTERLY (2016)

Article Information Science & Library Science

Protecting personal data in E-government: A cross-country study

Yuehua Wu

GOVERNMENT INFORMATION QUARTERLY (2014)

Article Area Studies

Health system reform and political participation on the Chinese Internet

Steven J. Balla

CHINA INFORMATION (2014)

Article Information Science & Library Science

Investigating Factors Inhibiting e-Government Adoption in Developing Countries: The Context of Pakistan

Muhammad M. Kamal et al.

JOURNAL OF GLOBAL INFORMATION MANAGEMENT (2013)

Article Public Administration

Does better e-readiness induce more use of e-government? Evidence from the Korean central e-government

Sangin Park et al.

INTERNATIONAL REVIEW OF ADMINISTRATIVE SCIENCES (2013)

Article Psychology, Multidisciplinary

Predicting different conceptualizations of system use: Acceptance in hedonic volitional context (Facebook)

Muhammad Z. I. Lallmahomed et al.

COMPUTERS IN HUMAN BEHAVIOR (2013)

Article Information Science & Library Science

Key issues and challenges in e-government development An integrative case study of the number one eCity in the Arab world

Fang Zhao et al.

INFORMATION TECHNOLOGY & PEOPLE (2012)

Article Information Science & Library Science

Evaluating the readiness of government portal websites in China to adopt contemporary public administration principles

Liu Yuan et al.

GOVERNMENT INFORMATION QUARTERLY (2012)

Article Communication

E-government in China: deployment and driving forces of provincial government portals

Yuehua Wu et al.

CHINESE JOURNAL OF COMMUNICATION (2010)

Article Information Science & Library Science

Do they want it? Do they use it? The 'Demand-Side' of e-Government in Australia and New Zealand

Robin Gauld et al.

GOVERNMENT INFORMATION QUARTERLY (2010)

Article Computer Science, Information Systems

Managing e-government implementation in China: A process perspective

Adela J. Chen et al.

INFORMATION & MANAGEMENT (2009)