Related references
Note: Only part of the references are listed.Tools or peers? Impacts of anthropomorphism level and social role on emotional attachment and disclosure tendency towards intelligent agents
Andong Zhang et al.
COMPUTERS IN HUMAN BEHAVIOR (2023)
Someone out there? A study on the social presence of anthropomorphized chatbots
Elisa Konya-Baumbach et al.
COMPUTERS IN HUMAN BEHAVIOR (2023)
It Is Me, Chatbot: Working to Address the COVID-19 Outbreak-Related Mental Health Issues in China. User Experience, Satisfaction, and Influencing Factors
Yonghan Zhu et al.
INTERNATIONAL JOURNAL OF HUMAN-COMPUTER INTERACTION (2022)
How brand self-disclosure helps brands create intimacy with customers: The role of information valence and anthropomorphism
Richard Huaman-Ramirez et al.
PSYCHOLOGY & MARKETING (2022)
Can people experience romantic love for artificial intelligence? An empirical study of intelligent assistants
Xia Song et al.
INFORMATION & MANAGEMENT (2022)
Human vs. AI: Understanding the impact of anthropomorphism on consumer response to chatbots from the perspective of trust and relationship norms
Xusen Cheng et al.
INFORMATION PROCESSING & MANAGEMENT (2022)
Anthropomorphism and social presence in Human-Virtual service assistant interactions: The role of dialog length and attitudes
Juha Munnukka et al.
COMPUTERS IN HUMAN BEHAVIOR (2022)
Emotion and service quality of anthropomorphic robots
Ai-Hsuan Chiang et al.
TECHNOLOGICAL FORECASTING AND SOCIAL CHANGE (2022)
When Female (Male) Robot Is Talking To Me: Effect of service robots' gender and anthropomorphism on customer satisfaction
Soobin Seo
INTERNATIONAL JOURNAL OF HOSPITALITY MANAGEMENT (2022)
The Effects of Anthropomorphism, Message Framing, and Voice Type on Unhealthy Sleep Behavior in Young Users: The Mediating Role of Risk Perception
Ying Li et al.
INTERNATIONAL JOURNAL OF ENVIRONMENTAL RESEARCH AND PUBLIC HEALTH (2022)
AI anthropomorphism and its effect on users' self-congruence and self-AI integration: A theoretical framework and research agenda
Amani Alabed et al.
TECHNOLOGICAL FORECASTING AND SOCIAL CHANGE (2022)
The nonlinear effect of service robot anthropomorphism on customers? usage intention: A privacy calculus perspective
Lishan Xie et al.
INTERNATIONAL JOURNAL OF HOSPITALITY MANAGEMENT (2022)
The effect of voice and humour on users' perceptions of personal intelligent agents
Sara Moussawi et al.
BEHAVIOUR & INFORMATION TECHNOLOGY (2021)
'Okay google, what about my privacy?': User's privacy perceptions and acceptance of voice based digital assistants
M. Vimalkumar et al.
COMPUTERS IN HUMAN BEHAVIOR (2021)
What makes an AI device human-like? The role of interaction quality, empathy and perceived psychological anthropomorphic characteristics in the acceptance of artificial intelligence in the service industry
Corina Pelau et al.
COMPUTERS IN HUMAN BEHAVIOR (2021)
Estimating the Impact of Humanizing Customer Service Chatbots
Scott Schanke et al.
INFORMATION SYSTEMS RESEARCH (2021)
Impact of anthropomorphic features of artificially intelligent service robots on consumer acceptance: moderating role of sense of humor
Mengying Zhang et al.
INTERNATIONAL JOURNAL OF CONTEMPORARY HOSPITALITY MANAGEMENT (2021)
Intention to reuse AR-based apps: The combined role of the sense of immersion, product presence and perceived realism
Mohamed Daassi et al.
INFORMATION & MANAGEMENT (2021)
The continuation and recommendation intention of artificial intelligence-based voice assistant systems (AIVAS): the influence of personal traits
Kyung Young Lee et al.
INTERNET RESEARCH (2021)
Reducing the uncanny valley by dehumanizing humanoid robots
Kai Chi Yam et al.
COMPUTERS IN HUMAN BEHAVIOR (2021)
Exploring older adults' perception and use of smart speaker-based voice assistants: A longitudinal study
Sunyoung Kim et al.
COMPUTERS IN HUMAN BEHAVIOR (2021)
Unveiling the complexity of consumers' intention to use service robots: An fsQCA approach
Stephanie Hui-Wen Chuah et al.
COMPUTERS IN HUMAN BEHAVIOR (2021)
Public and private value creation using artificial intelligence: An empirical study of AI voice robot users in Chinese public sector
Changlin Wang et al.
INTERNATIONAL JOURNAL OF INFORMATION MANAGEMENT (2021)
Consumer engagement via interactive artificial intelligence and mixed reality
Eunyoung (Christine) Sung et al.
INTERNATIONAL JOURNAL OF INFORMATION MANAGEMENT (2021)
Anthropomorphism brings us closer: The mediating role of psychological distance in User-AI assistant interactions
Xinge Li et al.
COMPUTERS IN HUMAN BEHAVIOR (2021)
How human users engage with consumer robots? A dual model of psychological ownership and trust to explain post-adoption behaviours
Mohammad Soltani Delgosha et al.
COMPUTERS IN HUMAN BEHAVIOR (2021)
Understanding anthropomorphism in service provision: a meta-analysis of physical robots, chatbots, and other AI
Markus Blut et al.
JOURNAL OF THE ACADEMY OF MARKETING SCIENCE (2021)
Understanding consumers' acceptance of automated technologies in service encounters: Drivers of digital voice assistants adoption
Teresa Fernandes et al.
JOURNAL OF BUSINESS RESEARCH (2021)
Moral obligation in online social interaction: Clicking the like button
Xi Xu et al.
INFORMATION & MANAGEMENT (2020)
Factors Influencing College Students' Mental Health Promotion: The Mediating Effect of Online Mental Health Information Seeking
Wenen Chen et al.
INTERNATIONAL JOURNAL OF ENVIRONMENTAL RESEARCH AND PUBLIC HEALTH (2020)
Dimensions of artificial intelligence anxiety based on the integrated fear acquisition theory
Jian Li et al.
TECHNOLOGY IN SOCIETY (2020)
Mitigating the intrusive effects of smart home assistants by using anthropomorphic design features: A multimethod investigation
Alexander Benlian et al.
INFORMATION SYSTEMS JOURNAL (2020)
I, Chatbot: Modeling the determinants of users' satisfaction and continuance intention of AI-powered service agents
Muhammad Ashfaq et al.
TELEMATICS AND INFORMATICS (2020)
The effect of brand anthropomorphism, brand distinctiveness, and warmth on brand attitude: A mediated moderation model
Mengwei Zhang et al.
JOURNAL OF CONSUMER BEHAVIOUR (2020)
Privacy calculus or heuristic cues? The dual process of privacy decision making on Chinese social media
Le Wang et al.
JOURNAL OF ENTERPRISE INFORMATION MANAGEMENT (2020)
Mobile application security: Role of perceived privacy as the predictor of security perceptions
Ali Balapour et al.
INTERNATIONAL JOURNAL OF INFORMATION MANAGEMENT (2020)
Employee encouragement of self-disclosure in the service encounter and its impact on customer satisfaction
Magnus Soderlund
JOURNAL OF RETAILING AND CONSUMER SERVICES (2020)
Artificially intelligent device use in service delivery: a systematic review, synthesis, and research agenda
Oscar Hengxuan Chi et al.
JOURNAL OF HOSPITALITY MARKETING & MANAGEMENT (2020)
How Do AI-driven Chatbots Impact User Experience? Examining Gratifications, Perceived Privacy Risk, Satisfaction, Loyalty, and Continued Use
Yang Cheng et al.
JOURNAL OF BROADCASTING & ELECTRONIC MEDIA (2020)
Acting Like Humans? Anthropomorphism and Consumer's Willingness to Pay in Electronic Commerce
Lingyao (Ivy) Yuan et al.
JOURNAL OF MANAGEMENT INFORMATION SYSTEMS (2019)
Moderating effects of time pressure on the relationship between perceived value and purchase intention in social E-commerce sales promotion: Considering the impact of product involvement
Lifang Peng et al.
INFORMATION & MANAGEMENT (2019)
Willingness to provide personal information: Perspective of privacy calculus in IoT services
Dongyeon Kim et al.
COMPUTERS IN HUMAN BEHAVIOR (2019)
Consumers acceptance of artificially intelligent (AI) device use in service delivery
Dogan Gursoy et al.
INTERNATIONAL JOURNAL OF INFORMATION MANAGEMENT (2019)
Humanizing chatbots: The effects of visual, identity and conversational cues on humanness perceptions
Eun Go et al.
COMPUTERS IN HUMAN BEHAVIOR (2019)
Evaluations of an artificial intelligence instructor's voice: Social Identity Theory in human-robot interactions
Chad Edwards et al.
COMPUTERS IN HUMAN BEHAVIOR (2019)
Effects of Gender and Relationship Type on the Response to Artificial Intelligence
Ahyeon Kim et al.
CYBERPSYCHOLOGY BEHAVIOR AND SOCIAL NETWORKING (2019)
Anthropomorphic virtual assistants and the reactions of Internet users: An experiment on the assistant's voice
Emna Cherif et al.
RECHERCHE ET APPLICATIONS EN MARKETING-ENGLISH EDITION (2019)
Anthropomorphism in Human-Robot Co-evolution
Luisa Damiano et al.
FRONTIERS IN PSYCHOLOGY (2018)
Should Machines Express Sympathy and Empathy? Experiments with a Health Advice Chatbot
Bingjie Liu et al.
CYBERPSYCHOLOGY BEHAVIOR AND SOCIAL NETWORKING (2018)
Types of humor that robots can play
Benedict T. C. Tay et al.
COMPUTERS IN HUMAN BEHAVIOR (2016)
The Cognitive Bases of Anthropomorphism: From Relatedness to Empathy
Gabriella Airenti
INTERNATIONAL JOURNAL OF SOCIAL ROBOTICS (2015)
Is that a bot running the social media feed? Testing the differences in perceptions of communication quality for a human agent and a bot agent on Twitter
Chad Edwards et al.
COMPUTERS IN HUMAN BEHAVIOR (2014)
The influence of empathy in human-robot relations
Iolanda Leite et al.
INTERNATIONAL JOURNAL OF HUMAN-COMPUTER STUDIES (2013)
Making Social Robots More Attractive: The Effects of Voice Pitch, Humor and Empathy
Andreea Niculescu et al.
INTERNATIONAL JOURNAL OF SOCIAL ROBOTICS (2013)
The Uncanny Valley
Masahiro Mori
IEEE ROBOTICS & AUTOMATION MAGAZINE (2012)
Evaluating Anthropomorphic Product Recommendation Agents: A Social Relationship Perspective to Designing Information Systems
Lingyun Qiu et al.
JOURNAL OF MANAGEMENT INFORMATION SYSTEMS (2009)
On seeing human: A three-factor theory of anthropomorphism
Nicholas Epley et al.
PSYCHOLOGICAL REVIEW (2007)
Hedonic and utilitarian shopping value: Investigating differential effects on retail outcomes
Michael A. Jones et al.
JOURNAL OF BUSINESS RESEARCH (2006)
'It's just like you talk to a friend' relational agents for older adults
TW Bickmore et al.
INTERACTING WITH COMPUTERS (2005)
Internet users' information privacy concerns (IUIPC): Tthe construct, the scale, and a causal model
NK Malhotra et al.
INFORMATION SYSTEMS RESEARCH (2004)
Consistency of personality in interactive characters: verbal cues, non-verbal cues, and user characteristics
K Isbister et al.
INTERNATIONAL JOURNAL OF HUMAN-COMPUTER STUDIES (2000)
Machines and mindlessness: Social responses to computers
C Nass et al.
JOURNAL OF SOCIAL ISSUES (2000)