4.6 Article

Appointment wait times for surgical care in the Veterans Health Administration and Community Care Program

Journal

SURGERY
Volume 174, Issue 6, Pages 1371-1375

Publisher

MOSBY-ELSEVIER
DOI: 10.1016/j.surg.2023.08.017

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The Veterans Health Administration had shorter wait times compared to the Veterans Health Administration's Community Care Program, and there were variations in wait times among different surgical specialties.
Background: The Veterans Health Administration has been criticized for long wait times; however, studies indicate that Veterans Health Administration wait times are shorter than those for the Veterans Health Administration's Community Care Program. Previous studies have analyzed primary care wait times, but few have compared surgical specialties.Methods: Using a publicly available data set of veteran appointments compiled from the Veterans Health Administration's Corporate Data Warehouse, a nationally representative database containing 623,868 surgical consults from January 1 to June 30, 2021, mean differences in wait times between the Veterans Health Administration and the Community Care Program were calculated across surgical specialties.Results: In total, 49.6% of the surgical consults placed during the study period were for the Community Care Program. Across all surgical specialties, wait times were shorter in the Veterans Health Adminis-tration. Cardiothoracic surgery had the shortest mean wait times (23.1 days Veterans Health Adminis-tration; 30.0 days Community Care Program). The greatest difference in wait times was observed in plastic surgery, with Community Care Program appointments occurring 15.8 days later than Veterans Health Administration appointments on average.Conclusion: Across all surgical specialties, the Veterans Health Administration had shorter wait times than the Community Care Program during the study period.(c) 2023 Elsevier Inc. All rights reserved.

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