4.0 Article

The Impact of Interviewees' Anxious Nonverbal Behavior on Interview Performance Ratings

Journal

JOURNAL OF PERSONNEL PSYCHOLOGY
Volume 22, Issue 2, Pages 99-110

Publisher

HOGREFE PUBLISHING CORP
DOI: 10.1027/1866-5888/a000319

Keywords

employment interviews; interview anxiety; nonverbal behavior

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Interview anxiety is associated with lower interview performance ratings, and this study aimed to investigate the impact of interviewees' anxious nonverbal behavior on those ratings. The amount of interpersonal interaction in the job and interviewee gender were also examined as potential moderating factors. The results showed that participants in the high anxious nonverbal behavior condition gave lower interview performance ratings. However, job type and interviewee gender did not moderate this relationship. Therefore, interviewees' anxious nonverbal behavior may provide an explanation for the correlation between interview anxiety and lower performance ratings.
Interview anxiety is correlated with lower interview performance ratings, but it is unclear why. This study examined the impact of interviewees' anxious nonverbal behavior on interview performance ratings. Additionally, the amount of interpersonal interaction in the job and interviewee gender were examined as moderators. Participants (N = 823) watched a video recording of an actor delivering scripted responses to interview questions. Hypotheses were tested using a between-subjects design. Participants in the high anxious nonverbal behavior condition gave lower interview performance ratings than those in the low anxious nonverbal behavior condition. Job type and interviewee gender did not moderate this relation. Thus, interviewees' anxious nonverbal behavior may explain why interview anxiety is correlated with lower interview performance ratings.

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