Related references
Note: Only part of the references are listed.Detecting fake hospitality reviews through the interplay of emotional cues, cognitive cues and review valence
Erin Yirun Wang et al.
INTERNATIONAL JOURNAL OF CONTEMPORARY HOSPITALITY MANAGEMENT (2022)
Do sensory reviews make more sense? The mediation of objective perception in online review helpfulness
Alberto Lopez et al.
JOURNAL OF RESEARCH IN INTERACTIVE MARKETING (2022)
Effect of online review sentiment on product sales: The moderating role of review credibility perception
Qiang Wang et al.
COMPUTERS IN HUMAN BEHAVIOR (2022)
Emotional and the normative aspects of customers? reviews
Yana Pashchenko et al.
JOURNAL OF RETAILING AND CONSUMER SERVICES (2022)
Reviewer Experience vs. Expertise: Which Matters More for Good Course Reviews in Online Learning?
Zhao Du et al.
SUSTAINABILITY (2021)
Using Online Reviews for Customer Sentiment Analysis
Rae Yule Kim
IEEE Engineering Management Review (2021)
ANGER IN CONSUMER REVIEWS: UNHELPFUL BUT PERSUASIVE?1
Dezhi Yin et al.
MIS QUARTERLY (2021)
Impacts of online word-of-mouth and personalities on intention to choose a destination
Tommi Tapanainen et al.
COMPUTERS IN HUMAN BEHAVIOR (2021)
The impact of service attributes and category on eWOM helpfulness: An investigation of extremely negative and positive ratings using latent semantic analytics and regression analysis
Raffaele Filieri et al.
COMPUTERS IN HUMAN BEHAVIOR (2021)
Will the relevance of review language and destination attractions be helpful? A data-driven approach
Sunyoung Hlee et al.
JOURNAL OF VACATION MARKETING (2021)
Discrete emotions effects on electronic word-of-mouth helpfulness: The moderating role of reviewer gender and contextual emotional tone
Georgiana Craciun et al.
DECISION SUPPORT SYSTEMS (2020)
An empirical investigation of online review helpfulness: A big data perspective
Hoon S. Choi et al.
DECISION SUPPORT SYSTEMS (2020)
Network prominence and e-store performance in social marketplace: A nuanced typology and empirical evidence
Shan Wang et al.
ELECTRONIC COMMERCE RESEARCH AND APPLICATIONS (2020)
Examining the Influence of Emotional Expressions in Online Consumer Reviews on Perceived Helpfulness
Mei-Ju Chen et al.
INFORMATION PROCESSING & MANAGEMENT (2020)
Expanding theory of tourists' destination loyalty: The role of sensory impressions
Xingyang Lv et al.
TOURISM MANAGEMENT (2020)
Featuring Mistakes: The Persuasive Impact of Purchase Mistakes in Online Reviews
Taly Reich et al.
JOURNAL OF MARKETING (2020)
Elaborating the sensory and cognitive-affective aspects of information experience
Reijo Savolainen
JOURNAL OF LIBRARIANSHIP AND INFORMATION SCIENCE (2020)
Unveiling the cloak of deviance: Linguistic cues for psychological processes in fake online reviews
Lin Li et al.
INTERNATIONAL JOURNAL OF HOSPITALITY MANAGEMENT (2020)
Drivers of helpfulness of online hotel reviews: A sentiment and emotion mining approach
Swagato Chatterjee
INTERNATIONAL JOURNAL OF HOSPITALITY MANAGEMENT (2020)
From measurement scale to sentiment scale: Examining the effect of sensory experiences on online review rating behavior
Fuad Mehraliyev et al.
TOURISM MANAGEMENT (2020)
Perceived helpfulness of eWOM: Emotions, fairness and rationality
Elvira Ismagilova et al.
JOURNAL OF RETAILING AND CONSUMER SERVICES (2020)
Examining the relationship between specific negative emotions and the perceived helpfulness of online reviews
Ren Gang et al.
INFORMATION PROCESSING & MANAGEMENT (2019)
Helpfulness of online reviews: Examining review informativeness and classification thresholds by search products and experience products
Xinyu Sun et al.
DECISION SUPPORT SYSTEMS (2019)
Factors Affecting the Adoption of an Electronic Word of Mouth Message: A Meta-Analysis
Hamed Qahri-Saremi et al.
JOURNAL OF MANAGEMENT INFORMATION SYSTEMS (2019)
What makes online content viral? The contingent effects of hubusers versus non-hub users on social media platforms
Qingliang Wang et al.
JOURNAL OF THE ACADEMY OF MARKETING SCIENCE (2019)
Sensory stimulation for sensible consumption: Multisensory marketing for e-tailing of ethical brands
Vignesh Yoganathan et al.
JOURNAL OF BUSINESS RESEARCH (2019)
Wisdom of crowds: Conducting importance-performance analysis (IPA) through online reviews
Jian-Wu Bi et al.
TOURISM MANAGEMENT (2019)
This product works well (for me): The impact of first-person singular pronouns on online review helpfulness
Fang Wang et al.
JOURNAL OF BUSINESS RESEARCH (2019)
Extending the Boundaries of Sensory Marketing and Examining the Sixth Sensory System: Effects of Vestibular Sensations for Sitting versus Standing Postures on Food Taste Perception
Dipayan Biswas et al.
JOURNAL OF CONSUMER RESEARCH (2019)
What's yours is mine: exploring customer voice on Airbnb using text-mining approaches
Jurui Zhang
JOURNAL OF CONSUMER MARKETING (2019)
Detecting, Preventing, and Mitigating Online Firestorms in Brand Communities
Dennis Herhausen et al.
JOURNAL OF MARKETING (2019)
Explaining and predicting online review helpfulness: The role of content and reviewer-related signals
Michael Siering et al.
DECISION SUPPORT SYSTEMS (2018)
What makes information in online consumer reviews diagnostic over time? The role of review relevancy, factuality, currency, source credibility and ranking score
Raffaele Filieri et al.
COMPUTERS IN HUMAN BEHAVIOR (2018)
Dynamic trends in online product ratings: A diagnostic utility explanation
Fang Wang et al.
JOURNAL OF BUSINESS RESEARCH (2018)
Social Network Integration and User Content Generation: Evidence from Natural Experiments
Ni Huang et al.
MIS QUARTERLY (2017)
Research Note: What Makes a Helpful Online Review? A Study of Customer Reviews on Amazon.com
Mudambi et al.
MIS QUARTERLY (2017)
Roles of negative emotions in customers' perceived helpfulness of hotel reviews on a user-generated review website A text mining approach
Minwoo Lee et al.
INTERNATIONAL JOURNAL OF CONTEMPORARY HOSPITALITY MANAGEMENT (2017)
Predicting the helpfulness of online consumer reviews
Jyoti Prakash Singh et al.
JOURNAL OF BUSINESS RESEARCH (2017)
Understanding the determinants of online review helpfulness: A meta-analytic investigation
Hong Hong et al.
DECISION SUPPORT SYSTEMS (2017)
Helpfulness of product reviews as a function of discrete positive and negative emotions
M. S. I. Malik et al.
COMPUTERS IN HUMAN BEHAVIOR (2017)
Online review helpfulness: Impact of reviewer profile image
Sahar Karimi et al.
DECISION SUPPORT SYSTEMS (2017)
How Do Expressed Emotions Affect the Helpfulness of a Product Review? Evidence from Reviews Using Latent Semantic Analysis
Shimi Naurin Ahmad et al.
INTERNATIONAL JOURNAL OF ELECTRONIC COMMERCE (2016)
Predicting the performance of online consumer reviews: A sentiment mining approach to big data analytics
Mohammad Salehan et al.
DECISION SUPPORT SYSTEMS (2016)
A concept-level approach to the analysis of online review helpfulness
Aika Qazi et al.
COMPUTERS IN HUMAN BEHAVIOR (2016)
Early-mover advantages at cross-border business-to-business e-commerce portals
Ziliang Deng et al.
JOURNAL OF BUSINESS RESEARCH (2016)
Understanding Customer Experience Throughout the Customer Journey
Katherine N. Lemon et al.
JOURNAL OF MARKETING (2016)
Hedonic Escalation: When Food Just Tastes Better and Better
Cammy Crolic et al.
JOURNAL OF CONSUMER RESEARCH (2016)
The Effects of Negatively Valenced Emotional Expressions in Online Reviews on the Reviewer, the Review, and the Product
Judith Anne Garretson Folse et al.
PSYCHOLOGY & MARKETING (2016)
Online Review Helpfulness: Role of Qualitative Factors
Arpita Agnihotri et al.
PSYCHOLOGY & MARKETING (2016)
Factors affecting female user information adoption: an empirical investigation on fashion shopping guide websites
Lifang Peng et al.
ELECTRONIC COMMERCE RESEARCH (2016)
The Impact of Different Touchpoints on Brand Consideration
Shane Baxendale et al.
JOURNAL OF RETAILING (2015)
Social influence's impact on reader perceptions of online reviews
Yi-Hsiu Cheng et al.
JOURNAL OF BUSINESS RESEARCH (2015)
The influence of reviewer engagement characteristics on online review helpfulness: A text regression model
Thomas L. Ngo-Ye et al.
DECISION SUPPORT SYSTEMS (2014)
Dynamic Effects of Social Influence and Direct Marketing on the Adoption of High-Technology Products
Hans Risselada et al.
JOURNAL OF MARKETING (2014)
E-WOM and Accommodation: An Analysis of the Factors That Influence Travelers' Adoption of Information from Online Reviews
Raffaele Filieri et al.
JOURNAL OF TRAVEL RESEARCH (2014)
Consumer Brand Engagement in Social Media: Conceptualization, Scale Development and Validation
Linda D. Hollebeek et al.
JOURNAL OF INTERACTIVE MARKETING (2014)
More Than Words: The Influence of Affective Content and Linguistic Style Matches in Online Reviews on Conversion Rates
Stephan Ludwig et al.
JOURNAL OF MARKETING (2013)
The effects of cognitive, affective, and sensory attributes on hotel choice
Dohee Kim et al.
INTERNATIONAL JOURNAL OF HOSPITALITY MANAGEMENT (2013)
Agglomeration, catch-up and the liability of foreignness in emerging economies
Anna Lamin et al.
JOURNAL OF INTERNATIONAL BUSINESS STUDIES (2013)
Helpfulness of Online Consumer Reviews: Readers' Objectives and Review Cues
Hyunmi Baek et al.
INTERNATIONAL JOURNAL OF ELECTRONIC COMMERCE (2012)
Comparing the importance of luxury value perceptions in cross-national contexts
Paurav Shukla et al.
JOURNAL OF BUSINESS RESEARCH (2012)
Perceived helpfulness of online consumer reviews: The role of message content and style
Robert M. Schindler et al.
JOURNAL OF CONSUMER BEHAVIOUR (2012)
Sequential and Temporal Dynamics of Online Opinion
David Godes et al.
MARKETING SCIENCE (2012)
What Makes Online Content Viral?
Jonah Berger et al.
JOURNAL OF MARKETING RESEARCH (2012)
Born Unequal: A Study of the Helpfulness of User-Generated Product Reviews
Yue Pan et al.
JOURNAL OF RETAILING (2011)
Highly Recommended! The Content Characteristics and Perceived Usefulness of Online Consumer Reviews
Lotte M. Willemsen et al.
JOURNAL OF COMPUTER-MEDIATED COMMUNICATION (2011)
Sentiment in Short Strength Detection Informal Text
Mike Thelwall et al.
JOURNAL OF THE AMERICAN SOCIETY FOR INFORMATION SCIENCE AND TECHNOLOGY (2010)
Truth From Language and Truth From Fit: The Impact of Linguistic Concreteness and Level of Construal on Subjective Truth
Jochim Hansen et al.
PERSONALITY AND SOCIAL PSYCHOLOGY BULLETIN (2010)
The Emerging View of Emotion as Social Information
Gerben A. Van Kleef
SOCIAL AND PERSONALITY PSYCHOLOGY COMPASS (2010)
When You and I Share Perspectives Pronouns Modulate Perspective Taking During Narrative Comprehension
Tad T. Brunye et al.
PSYCHOLOGICAL SCIENCE (2009)
Customer Experience Creation: Determinants, Dynamics and Management Strategies
Peter C. Verhoef et al.
JOURNAL OF RETAILING (2009)
How Emotions Regulate Social Life: The Emotions as Social Information (EASI) Model
Gerben A. Van Kleef
CURRENT DIRECTIONS IN PSYCHOLOGICAL SCIENCE (2009)
Information direction, website reputation and eWOM effect: A moderating role of product type
Cheol Park et al.
JOURNAL OF BUSINESS RESEARCH (2009)
Statistics in brief:: The importance of sample size in the planning and interpretation of medical research
David Jean Biau et al.
CLINICAL ORTHOPAEDICS AND RELATED RESEARCH (2008)
Examining the relationship between reviews and sales: The role of reviewer identity disclosure in electronic markets
Chris Forman et al.
INFORMATION SYSTEMS RESEARCH (2008)
Measuring the impact of positive and negative word of mouth on brand purchase probability
Robert East et al.
INTERNATIONAL JOURNAL OF RESEARCH IN MARKETING (2008)
Informational influence in organizations: An integrated approach to knowledge adoption
SW Sussman et al.
INFORMATION SYSTEMS RESEARCH (2003)
AIMQ: a methodology for information quality assessment
YW Lee et al.
INFORMATION & MANAGEMENT (2002)
Combining sensory information: Mandatory fusion within, but not between, senses
JM Hillis et al.
SCIENCE (2002)