Journal
MATHEMATICS
Volume 11, Issue 12, Pages -Publisher
MDPI
DOI: 10.3390/math11122691
Keywords
process mining; object-centric process mining; object-centric event data; process discovery; business process management; process science
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Traditional process modeling and analysis methods focus on one type of object per event, but in reality, events often involve multiple objects of different types. Object-centric process mining takes a more holistic approach by considering multiple object types and events. This paper introduces object-centric event data and demonstrates their use in discovering, analyzing, and improving complex processes.
Traditional approaches for process modeling and process analysis tend to focus on one type of object (also referred to as cases or instances), and each event refers to precisely one such object. This simplifies modeling and analysis, e.g., a process model merely describes the lifecycle of one object (e.g., a production order or an insurance claim) in terms of its activities (i.e., event types). However, in reality, there are often multiple objects of different types involved in an event. Think about filling out an electronic form referring to one order, one customer, ten items, three shipments, and one invoice. Object-centric process mining (OCPM) takes a more holistic and more comprehensive approach to process analysis and improvement by considering multiple object types and events that involve any number of objects. This paper introduces object-centric event data (OCED) and shows how these can be used to discover, analyze, and improve the fabric of real-life, highly intertwined processes. This tutorial-style paper presents the basic concepts, object-centric process-mining techniques, examples, and formalizes OCED. Fully embracing object centricity provides organizations with a three-dimensional view of their processes, showing how they interact with each other, and where the root causes of performance and compliance problems lie.
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