Application of ?Internet +? pharmaceutical consultation services in psychiatric hospital during the epidemic

This study explored the application value of Internet + pharmacy service on psychiatric hospital during the COVID-19 epidemic. During the epidemic, as of December 31, 2020, the number of online pharmacist consul-tations increased to 149 cases (82.78 %). At the same time, patients had various types of consultation questions, mainly involving adverse drug reactions, drug selection, usage and dosage, persistence of long-term medication, drug distribution, etc. Due to the particularity of psychiatric hospital, pharmaceutical consultation services mainly focus on nervous system drugs. The results indicated that the demand for Internet + pharmaceutical consultation services has increased significantly during the COVID-19 epidemic.

Automated summary

This study examined the utility of internet-based pharmacy services in psychiatric hospitals during the COVID-19 pandemic. The findings revealed a significant increase in demand for these services, with patients seeking consultations primarily related to adverse drug reactions, drug selection and administration, long-term medication adherence, and drug distribution.