Understanding mindsets, skills, current practices, and barriers of adoption of digital accessibility in Kuwait's software development landscape

The responsibility for creating accessible software within the development of digital services is important for multiple reasons, mainly equity and inclusion. However, adopting and sustaining the development of accessible digital solutions has always been challenging, more so in countries that are relatively new to the concept of universal design, and physical and digital accessibility, and where legal sanctions are not yet established. This work investigates the technology scene in the State of Kuwait and analyses the responses of computing professionals with regard to their skills, best practices and procurement of accessible tech and to their level of awareness toward people with disabilities. The findings reveal a low level of awareness among tech professionals with regard to disabilities and digital accessibility-related standards. The findings also highlight a lack of available guidance for developing inclusive design and accessibility. Additionally, time constraints, lack of training, legal enforcement and fundamentals concepts during undergraduate and higher education contributed to observed weaknesses. Participants were keen to learn more and benefited from flyers and free professional development courses offered as incentives for survey completion.

Automated summary

The responsibility of creating accessible software in digital service development is crucial for promoting equity and inclusion. However, in countries new to universal design and accessibility concepts, it can be challenging to adopt and sustain accessible digital solutions, especially without legal enforcement. This study examines the technology landscape in Kuwait and explores the awareness and practices of computing professionals in regards to disabilities and digital accessibility. The findings reveal a lack of awareness and guidance, attributed to limited training, time constraints, and gaps in education, highlighting the need for further education and resources.