Journal
INFORMATION & MANAGEMENT
Volume 60, Issue 4, Pages -Publisher
ELSEVIER
DOI: 10.1016/j.im.2023.103778
Keywords
Green IS; Sensemaking; Reflective disclosure; Information democratization; Field experiment
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We conducted a field experiment to compare the effects of reflective disclosure and information democratization. Both processes were found to lead to a reduction in paper printing, but they were not mutually reinforcing. This contrasts with prior research and suggests that organizations have flexibility in designing and using information systems to promote eco-efficient work practices.
We conducted a field experiment to compare the effects of information systems (IS) supporting reflective disclosure and information democratization on the sustainability footprint of a routine organizational work practice, paper printing. We find that both sensemaking processes lead to employees reducing their printing; however, the processes are interchangeable and do not mutually reinforce each other's effects. This finding contrasts a latent assumption of prior research about a co-dependence between reflective disclosure and infor-mation democratization, and suggests organizations have a choice in how they can design and use IS to help employees make sense of different possibilities for more eco-efficient work.
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