Related references
Note: Only part of the references are listed.Changing impressions in competence-oriented domains: The primacy of morality endures
Andrew Luttrell et al.
JOURNAL OF EXPERIMENTAL SOCIAL PSYCHOLOGY (2022)
Revisiting the effects of smile intensity on judgments of warmth and competence: The role of industry context
Hyounae (Kelly) Min et al.
INTERNATIONAL JOURNAL OF HOSPITALITY MANAGEMENT (2022)
Unhoused and unhireable? Examining employment biases in service contexts related to perceived warmth and competence of people experiencing houselessness
Larry R. Martinez et al.
JOURNAL OF COMMUNITY PSYCHOLOGY (2022)
The influence of customer race on perceived discrimination, anger and coping strategies following subtle degradation of restaurant service
Hyounae (Kelly) Min et al.
INTERNATIONAL JOURNAL OF CONTEMPORARY HOSPITALITY MANAGEMENT (2021)
Race-Status Associations: Distinct Effects of Three Novel Measures Among White and Black Perceivers
Cydney H. Dupree et al.
JOURNAL OF PERSONALITY AND SOCIAL PSYCHOLOGY (2021)
Career optimism of culturally and linguistically diverse hotel workers in the pandemic age
Ashokkumar Manoharan et al.
INTERNATIONAL JOURNAL OF HOSPITALITY MANAGEMENT (2021)
Gender discrimination and perceived fairness in the promotion process of hotel employees
Michelle Russen et al.
INTERNATIONAL JOURNAL OF CONTEMPORARY HOSPITALITY MANAGEMENT (2021)
Examining Applicant Online Recruitment: The Use of Fictitious Websites in Experimental Studies
Lindsey Lee et al.
CORNELL HOSPITALITY QUARTERLY (2021)
Turnover intention in the hospitality industry: A meta-analysis
Jeongdoo Park et al.
INTERNATIONAL JOURNAL OF HOSPITALITY MANAGEMENT (2020)
An examination of interactive effects of employees' warmth and competence and service failure types on customer's service recovery cooperation intention
Yingying Huang et al.
INTERNATIONAL JOURNAL OF CONTEMPORARY HOSPITALITY MANAGEMENT (2020)
Toward understanding the attitude measurements in hospitality research
Hyounae (Kelly) Min et al.
INTERNATIONAL JOURNAL OF HOSPITALITY MANAGEMENT (2020)
All people are created equal? Racial discrimination and its impact on hospitality career satisfaction
Cass Shum et al.
INTERNATIONAL JOURNAL OF HOSPITALITY MANAGEMENT (2020)
Implicit Evaluative Biases Toward Targets Varying in Race and Socioeconomic Status
Bradley D. Mattan et al.
PERSONALITY AND SOCIAL PSYCHOLOGY BULLETIN (2019)
Why does impression management positively influence interview ratings? The mediating role of competence and warmth
Amanda A. Amaral et al.
INTERNATIONAL JOURNAL OF SELECTION AND ASSESSMENT (2019)
Self-Presentation in Interracial Settings: The Competence Downshift by White Liberals
Cydney H. Dupree et al.
JOURNAL OF PERSONALITY AND SOCIAL PSYCHOLOGY (2019)
Does the hospitality industry need or deserve talent?
Tom Baum
INTERNATIONAL JOURNAL OF CONTEMPORARY HOSPITALITY MANAGEMENT (2019)
What's in It for Me? Perspective Taking as an Intervention for Improving Attitudes Toward Diversity Management
Juan M. Madera
CORNELL HOSPITALITY QUARTERLY (2018)
The Dark Side of a Smiley: Effects of Smiling Emoticons on Virtual First Impressions
Ella Glikson et al.
SOCIAL PSYCHOLOGICAL AND PERSONALITY SCIENCE (2018)
Making Stronger Causal Inferences: Accounting for Selection Bias in Associations Between High Performance Work Systems, Leadership, and Employee and Customer Satisfaction
Joseph A. Schmidt et al.
JOURNAL OF APPLIED PSYCHOLOGY (2018)
The effect of economic consequences on social judgment and choice: Reward interdependence and the preference for sociability versus competence
Peter Belmi et al.
JOURNAL OF ORGANIZATIONAL BEHAVIOR (2018)
Impression Management in the Job Interview: An Effective Way of Mitigating Discrimination against Older Applicants?
Irina Gioaba et al.
FRONTIERS IN PSYCHOLOGY (2017)
Diversity management research in hospitality and tourism: past, present and future
Valentini Kalargyrou et al.
INTERNATIONAL JOURNAL OF CONTEMPORARY HOSPITALITY MANAGEMENT (2017)
Warmth-Competence Tradeoffs in Impression Management across Race and Social-Class Divides
Jillian K. Swencionis et al.
JOURNAL OF SOCIAL ISSUES (2017)
The influence of restaurant co-workers' perceived warmth and competence on employees' turnover intentions: The mediating role of job attitudes
Diego Bufquin et al.
INTERNATIONAL JOURNAL OF HOSPITALITY MANAGEMENT (2017)
Promote up, ingratiate down: Status comparisons drive warmth-competence tradeoffs in impression management
Jillian K. Swencionis et al.
JOURNAL OF EXPERIMENTAL SOCIAL PSYCHOLOGY (2016)
An advantage of appearing mean or lazy: Amplified impressions of competence or warmth after mixed descriptions
Nicolas Kervyn et al.
JOURNAL OF EXPERIMENTAL SOCIAL PSYCHOLOGY (2016)
Communication Strategies Across Cultural Borders: Dispelling Stereotypes, Performing Competence, and Redefining Black Womanhood
Karla D. Scott
WOMENS STUDIES IN COMMUNICATION (2013)
Downplaying positive impressions: Compensation between warmth and competence in impression management
Deborah Son Holoien et al.
JOURNAL OF EXPERIMENTAL SOCIAL PSYCHOLOGY (2013)
Competent and Warm but Unemotional: The Influence of Occupational Stereotypes on the Attribution of Emotions
Shlomo Hareli et al.
JOURNAL OF NONVERBAL BEHAVIOR (2013)
Stereotyping by Omission: Eliminate the Negative, Accentuate the Positive
Hilary B. Bergsieker et al.
JOURNAL OF PERSONALITY AND SOCIAL PSYCHOLOGY (2012)
Cultivating admiration in brands: Warmth, competence, and landing in the golden quadrant
Jennifer L. Aaker et al.
JOURNAL OF CONSUMER PSYCHOLOGY (2012)
Able But Unintelligent: Including Positively Stereotyped Black Subgroups in the Stereotype Content Model
Amy S. Walzer et al.
JOURNAL OF SOCIAL PSYCHOLOGY (2011)
Framing Matters: Contextual Influences on Interracial Interaction Outcomes
Laura G. Babbitt et al.
PERSONALITY AND SOCIAL PSYCHOLOGY BULLETIN (2011)
To Be Liked Versus Respected: Divergent Goals in Interracial Interactions
Hilary B. Bergsieker et al.
JOURNAL OF PERSONALITY AND SOCIAL PSYCHOLOGY (2010)
A Question of Compensation: The Social Life of the Fundamental Dimensions of Social Perception
Nicolas Kervyn et al.
JOURNAL OF PERSONALITY AND SOCIAL PSYCHOLOGY (2009)
Wanting to Appear Smart: Hypercriticism as an Indirect Impression Management Strategy
Bryan Gibson et al.
SELF AND IDENTITY (2008)
The white standard: Racial bias in leader categorization
Ashleigh Shelby Rosette et al.
JOURNAL OF APPLIED PSYCHOLOGY (2008)
Constructing otherness: ideologies and differentiating speech style
Kate T. Anderson
INTERNATIONAL JOURNAL OF APPLIED LINGUISTICS (2007)
Universal dimensions of social cognition: warmth and competence
Susan T. Fiske et al.
TRENDS IN COGNITIVE SCIENCES (2007)
Fundamental dimensions of social judgment: Understanding the relations between judgments of competence and warmth
CM Judd et al.
JOURNAL OF PERSONALITY AND SOCIAL PSYCHOLOGY (2005)