4.0 Article

Athlete Interrupted: Exploration of Athletes' Personal Brand Management in Times of Crisis

Journal

SPORT MARKETING QUARTERLY
Volume 31, Issue 3, Pages 212-227

Publisher

FITNESS INFORMATION TECHNOLOGY
DOI: 10.32731/SMQ.313.0922.04

Keywords

athlete entrepreneurship; strategic change; crisis management; social media; COVID-19 pandemic; qualitative research

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The COVID-19 pandemic has presented unique challenges for athletes in their careers and personal brand management, including emotional distress, interruptions in athletic labor, and a lack of sports-related content. However, athletes have addressed these challenges by leveraging emotional capital, coping strategies, and identifying marketing opportunities, allowing them to preserve and expand their brands using digital channels and remain relevant in the market.
Times of crisis impact the careers and brand management of athletes. The COVID-19 pandemic serves as the research context as we explore how athletes react, cope with, and respond to external disturbances through modifications in their personal brand management. We employed a qualitative approach, drawing on semi-structured interviews with elite athletes (N=15). The themes were verified by reviewing participants' Instagram posts. The findings show that the COVID-19 context has created unique challenges for athletes' careers and personal branding, including emotional distress, interruptions of athletic labor, and a void in the sports-related content they rely upon in their branding. Through emotional capital, coping, and identification of marketing opportunities, the athletes addressed the challenges, increasingly leveraging digital channels to preserve and expand their brand and remain relevant in the market. Findings have implications for athletes experiencing temporary career and brand-related interruptions such as during external disturbances, illness, pregnancy, or injury.

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