Related references
Note: Only part of the references are listed.The Impact of Corporate Social Responsibility on Relationship Quality and Customer Citizenship Behavior: Hotel Reputation as a Moderator
Majid Mohammad Shafiee et al.
JOURNAL OF QUALITY ASSURANCE IN HOSPITALITY & TOURISM (2022)
Are better-connected CEOs more socially responsible? Evidence from the U. S. restaurant industry
Jean J. Chen et al.
TOURISM MANAGEMENT (2021)
Service Climate and Empowerment for Customer Service Quality among Vietnamese Employees at Restaurants
Loan Pham Thi Phuong et al.
SUSTAINABILITY (2021)
The Impact of CSR on Corporate Value of Restaurant Businesses Using Triple Bottom Line Theory
Jimin Shim et al.
SUSTAINABILITY (2021)
The effects of service quality, perceived value and trust in home delivery service personnel on customer satisfaction: Evidence from a developing country
Md Uzir Hossain Uzir et al.
JOURNAL OF RETAILING AND CONSUMER SERVICES (2021)
Dealing with poor online ratings in the hospitality service industry: The mitigating power of corporate social responsibility activities
Florent Girardin et al.
JOURNAL OF RETAILING AND CONSUMER SERVICES (2021)
Employee Service Quality at Uzbekistani Halal Restaurants Amid the COVID-19 Pandemic
Zoirova Shokhsanam et al.
SUSTAINABILITY (2021)
Impacts of cruise industry corporate social responsibility reputation on customers' loyalty: Mediating role of trust and identification
Jiseon Ahn et al.
INTERNATIONAL JOURNAL OF HOSPITALITY MANAGEMENT (2021)
Effects of CSR on affective organizational commitment via organizational justice and organization-based self-esteem
Jungsun (Sunny) Kim et al.
INTERNATIONAL JOURNAL OF HOSPITALITY MANAGEMENT (2021)
Do consumers care about CSR activities of their favorite restaurant brands? Evidence from engagement on social networks
Minseong Kim et al.
JOURNAL OF HOSPITALITY MARKETING & MANAGEMENT (2021)
The mediating role of affective commitment between corporate social responsibility and eWOM in the hospitality industry
Abdulalem Mohammed et al.
JOURNAL OF SUSTAINABLE TOURISM (2021)
Linking ethical leadership and ethical climate to employees' ethical behavior: the moderating role of person-organization fit
Hussam Al Halbusi et al.
PERSONNEL REVIEW (2021)
Linking Corporate Social Responsibility to Customer Loyalty through Co-Creation and Customer Company Identification: Exploring Sequential Mediation Mechanism
Ali Raza et al.
SUSTAINABILITY (2020)
Donate to help combat COVID-19! How typeface affects the effectiveness of CSR marketing?
Huiling Huang et al.
INTERNATIONAL JOURNAL OF CONTEMPORARY HOSPITALITY MANAGEMENT (2020)
How CSR influences customer behavioural loyalty in the Chinese hotel industry
Matthew Tingchi Liu et al.
ASIA PACIFIC JOURNAL OF MARKETING AND LOGISTICS (2020)
Are you good enough? CSR, quality management and corporate financial performance in the hospitality industry
Stefano Franco et al.
INTERNATIONAL JOURNAL OF HOSPITALITY MANAGEMENT (2020)
A review of the business case for CSR in the hospitality industry
Yinyoung Rhou et al.
INTERNATIONAL JOURNAL OF HOSPITALITY MANAGEMENT (2020)
A Micro-Level View of CSR: A Hospitality Management Systematic Literature Review
Renata F. Guzzo et al.
CORNELL HOSPITALITY QUARTERLY (2020)
Corporate social responsibility authenticity from the perspective of restaurant consumers (sic)&x9910;&x5385;(sic)&x8d39;(sic)(sic)(sic)(sic)(sic)(sic)(sic)(sic)(sic)(sic)(sic)(sic)(sic)(sic)(sic)&x9760;(sic)
Minseong Kim et al.
SERVICE INDUSTRIES JOURNAL (2020)
CSR perception and revisit intention: the roles of trust and commitment
Jiseon Ahn et al.
JOURNAL OF HOSPITALITY AND TOURISM INSIGHTS (2020)
Impact of corporate social responsibilities on customer responses and brand choices
Heesup Han et al.
JOURNAL OF TRAVEL & TOURISM MARKETING (2020)
How does sensory brand experience influence brand equity? Considering the roles of customer satisfaction, customer affective commitment, and employee empathy
Oriol Iglesias et al.
JOURNAL OF BUSINESS RESEARCH (2019)
CSR and Shareholder Value in the Restaurant Industry: The Roles of CSR Communication Through Annual Reports
MinChung Kim et al.
CORNELL HOSPITALITY QUARTERLY (2019)
Exploring halal-friendly destination attributes in South Korea: Perceptions and behaviors of Muslim travelers toward a non-Muslim destination
Heesup Han et al.
TOURISM MANAGEMENT (2019)
Effect of image, satisfaction, trust, love, and respect on loyalty formation for name-brand coffee shops
HakJun Song et al.
INTERNATIONAL JOURNAL OF HOSPITALITY MANAGEMENT (2019)
Animosity and Switching Intention: Moderating Factors in the Decision Making of Chinese Ethnic Diners
Jong-Hyeong Kim
CORNELL HOSPITALITY QUARTERLY (2019)
The effects of hotel employees' CSR perceptions on trust in organization Moderating role of employees' self-experienced CSR perceptions
Erhan Bogan et al.
JOURNAL OF HOSPITALITY AND TOURISM INSIGHTS (2019)
CSR and Customer Outcomes: The Mediating Role of Customer Engagement
Moazzam Abbas et al.
SUSTAINABILITY (2018)
The influence of corporate social responsibility on travel company employees
Sun-Young Park et al.
INTERNATIONAL JOURNAL OF CONTEMPORARY HOSPITALITY MANAGEMENT (2018)
Internationalization and corporate social responsibility in the restaurant industry: risk perspective
Soyeon Jung et al.
JOURNAL OF SUSTAINABLE TOURISM (2018)
Examining the antecedents and the effects of CSR implementation: an explanatory study
Prodromos Chatzoglou et al.
EUROMED JOURNAL OF BUSINESS (2017)
Corporate social responsibility as a determinant of consumer loyalty: An examination of ethical standard, satisfaction, and trust
Eunil Park et al.
JOURNAL OF BUSINESS RESEARCH (2017)
Corporate social responsibility: reviewed, rated, revised
Thomas Farrington et al.
INTERNATIONAL JOURNAL OF CONTEMPORARY HOSPITALITY MANAGEMENT (2017)
Consumer Responses to the Food Industry's Proactive and Passive Environmental CSR, Factoring in Price as CSR Tradeoff
Yeonsoo Kim
JOURNAL OF BUSINESS ETHICS (2017)
The impact of four CSR dimensions on a gaming company's image and customers' revisit intentions
Jungsun (Sunny) Kim et al.
INTERNATIONAL JOURNAL OF HOSPITALITY MANAGEMENT (2017)
Airline Travelers' Causal Attribution of Service Failure and Its Impact on Trust and Loyalty Formation: The Moderating Role of Corporate Social Responsibility
Davoud Nikbin et al.
ASIA PACIFIC JOURNAL OF TOURISM RESEARCH (2016)
Environmental management strategy and organizational citizenship behaviors in the hotel industry The mediating role of organizational trust and commitment
Donghwan Yoon et al.
INTERNATIONAL JOURNAL OF CONTEMPORARY HOSPITALITY MANAGEMENT (2016)
The effects of brand attachment on behavioral loyalty in the luxury restaurant sector
Nedra Bahri-Ammari et al.
INTERNATIONAL JOURNAL OF CONTEMPORARY HOSPITALITY MANAGEMENT (2016)
Restaurants' disclosure of nutritional information as a corporate social responsibility initiative: Customers' attitudinal and behavioral responses
Eojina Kim et al.
INTERNATIONAL JOURNAL OF HOSPITALITY MANAGEMENT (2016)
Corporate social responsibility and customer loyalty: exploring the role of identification, satisfaction and type of company
Andrea Perez et al.
JOURNAL OF SERVICES MARKETING (2015)
Consumer-based chain restaurant brand equity, brand reputation, and brand trust
Sung Ho Han et al.
INTERNATIONAL JOURNAL OF HOSPITALITY MANAGEMENT (2015)
Do perceived CSR initiatives enhance customer preference and loyalty in casinos?
Matthew Tingchi Liu et al.
INTERNATIONAL JOURNAL OF CONTEMPORARY HOSPITALITY MANAGEMENT (2014)
Exploring the direct and indirect effects of CSR on organizational commitment The mediating role of corporate culture
IpKin Anthony Wong et al.
INTERNATIONAL JOURNAL OF CONTEMPORARY HOSPITALITY MANAGEMENT (2014)
Corporate social responsibility and shareholder value of restaurant firms
MinChung Kim et al.
INTERNATIONAL JOURNAL OF HOSPITALITY MANAGEMENT (2014)
The impact of corporate social responsibility (CSR) and customer trust on the restoration of loyalty after service failure and recovery
Beomjoon Choi et al.
JOURNAL OF SERVICES MARKETING (2013)
CSR and customer loyalty: The roles of trust, customer identification with the company and satisfaction
Patricia Martinez et al.
INTERNATIONAL JOURNAL OF HOSPITALITY MANAGEMENT (2013)
The influence of belonging to virtual brand communities on consumers' affective commitment, satisfaction and word-of-mouth advertising The ZARA case
Marcelo Royo-Vela et al.
ONLINE INFORMATION REVIEW (2011)
US restaurant companies' green marketing via company websites: impact on financial performance
Sunny Ham et al.
TOURISM ECONOMICS (2011)
Effects of different dimensions of corporate social responsibility on corporate financial performance in tourism-related industries
Yuhei Inoue et al.
TOURISM MANAGEMENT (2011)
Impacts of positive and negative corporate social responsibility activities on company performance in the hospitality industry
Kyung Ho Kang et al.
INTERNATIONAL JOURNAL OF HOSPITALITY MANAGEMENT (2010)
Customer Engagement: A Framework for Assessing Customer-Brand Relationships: The Case of the Restaurant Industry
Jana Bowden
JOURNAL OF HOSPITALITY MARKETING & MANAGEMENT (2009)
The chain of effects from brand trust and brand affect to brand performance: The role of brand loyalty
A Chaudhuri et al.
JOURNAL OF MARKETING (2001)
Share Paper
