4.6 Article

Predictive Modeling of Employee Churn Analysis for IoT-Enabled Software Industry

Journal

APPLIED SCIENCES-BASEL
Volume 12, Issue 20, Pages -

Publisher

MDPI
DOI: 10.3390/app122010495

Keywords

employee churn analytics; machine learning; prediction analytics

Funding

  1. Basic Science Research Program through the National Research Foundation of Korea (NRF) - Ministry of Education [2021R1I1A1A01052299]
  2. National Research Foundation of Korea [2021R1I1A1A01052299] Funding Source: Korea Institute of Science & Technology Information (KISTI), National Science & Technology Information Service (NTIS)

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Employee churn analytics is a process that assesses and predicts employee turnover rate in a company, aiming to reduce churn issue and additional costs. This paper proposes an IoT-enabled predictive strategy to identify future churners through analyzing features and performing classification, achieving a high accuracy rate in the experiment.
Employee churn analytics is the process of assessing employee turnover rate and predicting churners in a corporate company. Due to the rapid requirement of experts in the industries, an employee may switch workplaces, and the company then has to look for a substitute with the training to deal with the tasks. This has become a bottleneck and the corporate sector suffers with additional cost overheads to restore the work routine in the organization. In order to solve this issue in a timely manner, we identify several ML techniques that examine an employee's record and assess factors in generalized ways to assess whether the resource will remain to continue working or may leave the workplace with the passage of time. However, sensor-based information processing is not much explored in the corporate sector. This paper presents an IoT-enabled predictive strategy to evaluate employee churn count and discusses the factors to decrease this issue in the organizations. For this, we use filter-based methods to analyze features and perform classification to identify firm future churners. The performance evaluation shows that the proposed technique efficiently identifies the future churners with 98% accuracy in the IoT-enabled corporate sector organizations.

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