Can Safety Leadership Be an Antidote in the COVID-19 Fear of Job Insecurity and the Work Engagement Relationship in the Norwegian Service Industry? A Moderated-Mediation Model

Article Psychology, Clinical

The Fear of COVID-19 Scale: Development and Initial Validation

Daniel Kwasi Ahorsu et al.

Summary: The Fear of COVID-19 Scale is a reliable and valid tool for assessing fear of COVID-19 among the general population and can help alleviate individual fears of COVID-19.

INTERNATIONAL JOURNAL OF MENTAL HEALTH AND ADDICTION (2022)

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Article Hospitality, Leisure, Sport & Tourism

Tourism employees' fear of COVID-19 and its effect on work outcomes: the role of organizational support

Tien-Ming Cheng et al.

Summary: The study found that flight attendants' fear of COVID-19 can negatively impact their work engagement and service behaviors, but this effect can be mitigated by organizational support, allowing employees to focus on improving the quality of their work.

CURRENT ISSUES IN TOURISM (2022)

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Article Psychology, Clinical

Adaptation of the Fear of COVID-19 Scale: Its Association with Psychological Distress and Life Satisfaction in Turkey

Begum Satici et al.

Summary: This study adapted the Fear of COVID-19 Scale into Turkish and found that the Turkish version had strong psychometric properties, suitable for researching the psychological impacts of COVID-19 in Turkey. The results indicated significant associations between fear of COVID-19, psychological distress, and life satisfaction.

INTERNATIONAL JOURNAL OF MENTAL HEALTH AND ADDICTION (2021)

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Article Environmental Sciences

Employees' Work-Related Well-Being during COVID-19 Pandemic: An Integrated Perspective of Technology Acceptance Model and JD-R Theory

Marjan Shamsi et al.

Summary: This study investigates the impact of job characteristics and technology-related factors on employees' work engagement, showing that mental load, perceived team support, and technology acceptance are significantly related to work engagement. Technology acceptance partially mediates the relationship between job characteristics and work engagement, as well as fully mediates the relationship between technology-related perceptions and work engagement.

INTERNATIONAL JOURNAL OF ENVIRONMENTAL RESEARCH AND PUBLIC HEALTH (2021)

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Article Hospitality, Leisure, Sport & Tourism

Will we have the same employees in hospitality after all? The impact of COVID-19 on employees' work attitudes and turnover intentions

Dunja Demirovic Bajrami et al.

Summary: The study aimed to investigate how different effects of COVID-19, such as job insecurity, health complaints during isolation, risk-taking behavior at workplace, and organizational changes, impact work-related attitudes and turnover intentions of hospitality industry employees. Results from data collected from 624 workers in Serbia showed that job insecurity and organizational changes negatively predicted all outcomes, while risk-taking behavior only predicted job satisfaction in a negative direction. Age and marital status were found to significantly impact job motivation and turnover intentions. Practical and theoretical implications were discussed.

INTERNATIONAL JOURNAL OF HOSPITALITY MANAGEMENT (2021)

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Article Psychology, Applied

Tackling the Negative Impact of COVID-19 on Work Engagement and Taking Charge: A Multi-Study Investigation of Frontline Health Workers

Dong Liu et al.

Summary: This research found that when work meaningfulness was low, an employee's perceived COVID-19 crisis strength had a more negative impact on work engagement and taking charge at work. Organizational interventions were effective in alleviating the negative impact of the pandemic on employee's work engagement and taking charge at work.

JOURNAL OF APPLIED PSYCHOLOGY (2021)

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Article Hospitality, Leisure, Sport & Tourism

Do job insecurity, anxiety and depression caused by the COVID-19 pandemic influence hotel employees' self-rated task performance? The moderating role of employee resilience

Teresa Aguiar-Quintana et al.

Summary: The study found that job insecurity significantly affects hotel employees' anxiety and depression levels, but does not directly impact their task performance. Resilience plays a moderating role in reducing the negative impact of job insecurity on depression. Discusses theoretical and practical implications of the findings.

INTERNATIONAL JOURNAL OF HOSPITALITY MANAGEMENT (2021)

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Article Hospitality, Leisure, Sport & Tourism

Do mindfulness and perceived organizational support work? Fear of COVID-19 on restaurant frontline employees' job insecurity and emotional exhaustion

Han Chen et al.

Summary: The study revealed that frontline employees' fear of COVID-19 is associated with increased job insecurity and emotional exhaustion. Employee mindfulness can mitigate the relationship between fear of COVID-19 and job insecurity. Perceived organizational support intensifies the relationship between job insecurity and frontline employees' emotional exhaustion.

INTERNATIONAL JOURNAL OF HOSPITALITY MANAGEMENT (2021)

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Article Hospitality, Leisure, Sport & Tourism

Organizational trust in times of COVID-19: Hospitality employees' affective responses to managers' communication

Renata F. Guzzo et al.

Summary: The study found that during a crisis, managers who follow CDC norms in communication can foster feelings of gratitude among employees, while ignoring these norms can increase employees' fear and anger towards the organization, ultimately impacting organizational trust.

INTERNATIONAL JOURNAL OF HOSPITALITY MANAGEMENT (2021)

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Article Hospitality, Leisure, Sport & Tourism

Predicting hospitality employees' safety performance behaviors in the COVID-19 pandemic

Seontaik Kim et al.

Summary: This study developed and tested a research model to investigate how organizational safety climate influences hospitality employees' safety performance behaviors, proposing communication transparency and safety-related stigma as boundary conditions based on expectancy-valence theory. The results revealed that communication transparency intensified the impact of safety climate on safety motivation, while safety-related stigma attenuated the links between safety motivation and safety performance behaviors, with different patterns observed between South Korean and U.S. foodservice employees. Implications of the findings for hospitality researchers and practitioners are discussed.

INTERNATIONAL JOURNAL OF HOSPITALITY MANAGEMENT (2021)

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Article Hospitality, Leisure, Sport & Tourism

Shattered but smiling: Human resource management and the wellbeing of hotel employees during COVID-19

Promila Agarwal

Summary: This paper investigates the HRM practices adopted by hotels during COVID-19 and their impact on the wellbeing of employees, emphasizing the importance of employee-centered HRM practices. By integrating an HRM framework for wellbeing using a job demands-resources model, the study offers insights that confirm and extend existing theories and models of employee wellbeing. The findings are valuable for policymakers in effectively managing people during challenging times.

INTERNATIONAL JOURNAL OF HOSPITALITY MANAGEMENT (2021)

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Article Hospitality, Leisure, Sport & Tourism

COVID-19 cripples global restaurant and hospitality industry

Kaitano Dube et al.

Summary: The restaurant and hospitality industries play crucial roles in the global economy, but are vulnerable to natural hazards such as the COVID-19 pandemic. This study found that COVID-19 had a severe impact on the global restaurant industry, resulting in loss of employment and revenue, and recommends extraordinary financial support and safety protocols as the industry reopens gradually.

CURRENT ISSUES IN TOURISM (2021)

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Article Hospitality, Leisure, Sport & Tourism

The role of business model innovation in the hospitality industry during the COVID-19 crisis

Matthias Breier et al.

Summary: The study found that some hospitality firms have successfully adapted their business models through business model innovation to cope with the COVID-19 crisis, creating new revenue streams and ensuring higher liquidity levels, with loyal customers playing an important role.

INTERNATIONAL JOURNAL OF HOSPITALITY MANAGEMENT (2021)

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Article Hospitality, Leisure, Sport & Tourism

Creating a safe haven during the crisis: How organizations can achieve deep compliance with COVID-19 safety measures in the hospitality industry

Xiaowen Hu et al.

Summary: This study delves into how organizations in the hospitality industry can facilitate deep compliance with COVID-19 health crisis safety procedures among employees. The research reveals that employees' deep compliance with safety procedures involves a four-stage psychological process, which is supported by management safety practices and organizational crisis strategies.

INTERNATIONAL JOURNAL OF HOSPITALITY MANAGEMENT (2021)

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Article Hospitality, Leisure, Sport & Tourism

CEO letters: Hospitality corporate narratives during the COVID-19 pandemic

Jinyoung Im et al.

Summary: This study analyzes 57 CEO letters from hospitality companies during the COVID-19 outbreak, identifying prevalent rhetoric appeals and patterns with impression management tactics employed in the letters.

INTERNATIONAL JOURNAL OF HOSPITALITY MANAGEMENT (2021)

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Article Hospitality, Leisure, Sport & Tourism

COVID-19: The effects of job insecurity on the job engagement and turnover intent of deluxe hotel employees and the moderating role of generational characteristics

Hyo Sun Jung et al.

Summary: The study found that employees' perceptions of job insecurity negatively affect their job engagement, which in turn can lower their turnover intent. Job engagement fully mediates the relationship between perceptions of job insecurity and turnover intent. The impact of job insecurity caused by COVID-19 is greater on Generation Y than Generation X, indicating that job insecurity has a more severe negative impact on Generation Y.

INTERNATIONAL JOURNAL OF HOSPITALITY MANAGEMENT (2021)

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Article Hospitality, Leisure, Sport & Tourism

Hospitality and tourism industry amid COVID-19 pandemic: Perspectives on challenges and learnings from India

Vikrant Kaushal et al.

Summary: The study examines the major challenges faced by the tourism and hospitality industry amid the COVID-19 outbreak, with a focus on themes like Human Resource Management, Health and Hygiene, Continuity and Concerns. The research draws on interviews with senior professionals in the industry and education services to provide insights and recommendations for decision makers.

INTERNATIONAL JOURNAL OF HOSPITALITY MANAGEMENT (2021)

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Article Management

Resilience building in service firms during and post COVID-19 COVID-19 (sic)(sic)(sic)(sic)(sic)(sic)(sic)(sic)

Arthur Huang et al.

Summary: This paper introduces a new conceptual framework of resilience-building strategies for the service industry, including market orientation, supply chain optimization, strategic corporate reorganization, innovation, and business model transformation. The successful implementation of each strategy depends on various factors and requires financial, human, social, and technological capital as resources.

SERVICE INDUSTRIES JOURNAL (2021)

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Article Green & Sustainable Science & Technology

How does hotel employees' satisfaction with the organization's COVID-19 responses affect job insecurity and job performance?

Tan Vo-Thanh et al.

Summary: This study found that employees' satisfaction with organization's COVID-19 responses positively influences job performance, moderates the relationship between perceived health risk associated with COVID-19 and job insecurity, and strengthens the positive effect of perceived health risk on job performance. The study also revealed that job insecurity plays a mediating role in the relationship between perceived health risk and job performance.

JOURNAL OF SUSTAINABLE TOURISM (2021)

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Article Psychiatry

Does 'Fear of COVID-19' trigger future career anxiety? An empirical investigation considering depression from COVID-19 as a mediator

Md. Shahed Mahmud et al.

Summary: The study shows that the fears of COVID-19 outbreak have led to anxiety about future careers among the future workforce. Depression caused by COVID-19 acts as a mediator, having a significant indirect impact on the relationship between fear of COVID-19 and career anxiety, fully mediating the effect. This indicates that the outbreak of fear of COVID-19 is causing individuals to become depressed and anxious about their future careers, leading to long-term negative effects on human psychology.

INTERNATIONAL JOURNAL OF SOCIAL PSYCHIATRY (2021)

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Article Psychology, Clinical

COVID stress syndrome: Concept, structure, and correlates

Steven Taylor et al.

DEPRESSION AND ANXIETY (2020)

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Article Green & Sustainable Science & Technology

COVID-19 Impacts and Recovery Strategies: The Case of the Hospitality Industry in Spain

Jose Miguel Rodriguez-Anton et al.

SUSTAINABILITY (2020)

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Article Hospitality, Leisure, Sport & Tourism

COVID-19, aftermath, impacts, and hospitality firms: An international perspective

Abel Duarte Alonso et al.

INTERNATIONAL JOURNAL OF HOSPITALITY MANAGEMENT (2020)

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Article Hospitality, Leisure, Sport & Tourism

Responding to a major global crisis: the effects of hotel safety leadership on employee safety behavior during COVID-19

Jiangchi Zhang et al.

INTERNATIONAL JOURNAL OF CONTEMPORARY HOSPITALITY MANAGEMENT (2020)

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Article Hospitality, Leisure, Sport & Tourism

The COVID-19 crisis and sustainability in the hospitality industry

Peter Jones et al.

INTERNATIONAL JOURNAL OF CONTEMPORARY HOSPITALITY MANAGEMENT (2020)

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Article Management

COVID-19 and undeclared work: impacts and policy responses in Europe

Colin C. Williams et al.

SERVICE INDUSTRIES JOURNAL (2020)

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Article Hospitality, Leisure, Sport & Tourism

Hospitality, tourism, human rights and the impact of COVID-19

Tom Baum et al.

INTERNATIONAL JOURNAL OF CONTEMPORARY HOSPITALITY MANAGEMENT (2020)

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Article Hospitality, Leisure, Sport & Tourism

Job insecurity, work engagement and their effects on hotel employees' non-green and nonattendance behaviors

Osman M. Karatepe et al.

INTERNATIONAL JOURNAL OF HOSPITALITY MANAGEMENT (2020)

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Article Industrial Relations & Labor

Occupational stress and its outcomes: the role of work-social support in the hospitality industry

Saira Yousaf et al.

PERSONNEL REVIEW (2020)

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Article Environmental Sciences

A Motivational Perspective on Job Insecurity: Relationships Between Job Insecurity, Intrinsic Motivation, and Performance and Behavioral Outcomes

Yuhyung Shin et al.

INTERNATIONAL JOURNAL OF ENVIRONMENTAL RESEARCH AND PUBLIC HEALTH (2019)

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Review Environmental Sciences

A Meta-Analysis of Job Insecurity and Employee Performance: Testing Temporal Aspects, Rating Source, Welfare Regime, and Union Density as Moderators

Magnus Sverke et al.

INTERNATIONAL JOURNAL OF ENVIRONMENTAL RESEARCH AND PUBLIC HEALTH (2019)

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Article Engineering, Industrial

Supervisory and coworker support for safety: Buffers between job insecurity and safety performance of high-speed railway drivers in China

Ming Guo et al.

SAFETY SCIENCE (2019)

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Article Hospitality, Leisure, Sport & Tourism

How to facilitate hotel employees' work engagement: The roles of leader-member exchange, role overload and job security

Levent Altinay et al.

INTERNATIONAL JOURNAL OF CONTEMPORARY HOSPITALITY MANAGEMENT (2019)

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Article Business

The impact of job insecurity on critical hotel employee outcomes: The mediating role of self-efficacy

Bahar Etehadi et al.

JOURNAL OF HOSPITALITY MARKETING & MANAGEMENT (2019)

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Article Industrial Relations & Labor

The effects of supervisor support and self-efficacy on call center employees' work engagement and quitting intentions

Siti Nur Hidayah Ibrahim et al.

INTERNATIONAL JOURNAL OF MANPOWER (2019)

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Article Psychology, Applied

Qualitative job insecurity and turnover intention: The mediating role of basic psychological needs in public and private sectors

Ieva Urbanaviciute et al.

CAREER DEVELOPMENT INTERNATIONAL (2018)

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Cognitive and Affective Job Insecurity: A Meta-Analysis and a Primary Study

Lixin Jiang et al.

JOURNAL OF MANAGEMENT (2018)

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Article Hospitality, Leisure, Sport & Tourism

Effect of job insecurity on frontline employee's performance Looking through the lens of psychological strains and leverages

Mahlagha Darvishmotevali et al.

INTERNATIONAL JOURNAL OF CONTEMPORARY HOSPITALITY MANAGEMENT (2017)

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Article Public, Environmental & Occupational Health

Job Demands-Resources Theory: Taking Stock and Looking Forward

Arnold B. Bakker et al.

JOURNAL OF OCCUPATIONAL HEALTH PSYCHOLOGY (2017)

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Article Public Administration

Change Management in Hard Times: Can Change Management Mitigate the Negative Relationship Between Cutbacks and the Organizational Commitment and Work Engagement of Public Sector Employees?

Joris van der Voet et al.

AMERICAN REVIEW OF PUBLIC ADMINISTRATION (2017)

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Article Hospitality, Leisure, Sport & Tourism

The mediating role of work engagement in the relationship between high-performance work practices and job outcomes of employees in Nigeria

Osman M. Karatepe et al.

INTERNATIONAL JOURNAL OF CONTEMPORARY HOSPITALITY MANAGEMENT (2016)

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Article Psychology, Applied

Engaging leadership in the job demands-resources model

Wilmar B. Schaufeli

CAREER DEVELOPMENT INTERNATIONAL (2015)

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Job Insecurity and Job Performance: The Moderating Role of Organizational Justice and the Mediating Role of Work Engagement

Hai-jiang Wang et al.

JOURNAL OF APPLIED PSYCHOLOGY (2015)

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Article Hospitality, Leisure, Sport & Tourism

Do personal resources mediate the effect of perceived organizational support on emotional exhaustion and job outcomes?

Osman M. Karatepe

INTERNATIONAL JOURNAL OF CONTEMPORARY HOSPITALITY MANAGEMENT (2015)

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Article Management

Customer orientation, engagement, and developing positive emotional labor

Jay Jaewon Yoo et al.

SERVICE INDUSTRIES JOURNAL (2014)

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Correction Business

Editorial Partial Least Squares: The Better Approach to Structural Equation Modeling? (vol 45, pg 312, 2012)

Joseph F. Hair et al.

LONG RANGE PLANNING (2014)

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Safety leadership: A meta-analytic review of transformational and transactional leadership styles as antecedents of safety behaviours

Sharon Clarke

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A Social Information Processing Perspective of Coworker Influence on a Focal Employee

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ORGANIZATION SCIENCE (2013)

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Is occupational stress associated with work engagement

Rosimeire Simprini Padula et al.

WORK-A JOURNAL OF PREVENTION ASSESSMENT & REHABILITATION (2012)

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Understanding the Impact of Convergent Validity on Research Results

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ORGANIZATIONAL RESEARCH METHODS (2012)

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Safety at Work: A Meta-Analytic Investigation of the Link Between Job Demands, Job Resources, Burnout, Engagement, and Safety Outcomes

Jennifer D. Nahrgang et al.

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Article Psychology, Multidisciplinary

An Evidence-Based Model of Work Engagement

Arnold B. Bakker

CURRENT DIRECTIONS IN PSYCHOLOGICAL SCIENCE (2011)

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Lower bounds on sample size in structural equation modeling

J. Christopher Westland

ELECTRONIC COMMERCE RESEARCH AND APPLICATIONS (2010)

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Safety leadership and safety behavior in container terminal operations

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SAFETY SCIENCE (2010)

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Linking Job Demands and Resources to Employee Engagement and Burnout: A Theoretical Extension and Meta-Analytic Test

Eean R. Crawford et al.

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Safety leadership in the teaching laboratories of electrical and electronic engineering departments at Taiwanese Universities

Tsung-Chih Wu

JOURNAL OF SAFETY RESEARCH (2008)

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The impact of resource loss and traumatic growth on probable PTSD and depression following terrorist attacks

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The measurement of work engagement with a short questionnaire - A cross-national study

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Hopelessness and positive and negative future thinking in parasuicide

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BRITISH JOURNAL OF CLINICAL PSYCHOLOGY (2005)

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Can Safety Leadership Be an Antidote in the COVID-19 Fear of Job Insecurity and the Work Engagement Relationship in the Norwegian Service Industry? A Moderated-Mediation Model

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