4.7 Article

The Bright Side of Inequity Aversion

Journal

MANAGEMENT SCIENCE
Volume 69, Issue 7, Pages 4210-4227

Publisher

INFORMS
DOI: 10.1287/mnsc.2022.4546

Keywords

inequity aversion; pricing; cost disclosure; procurement

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This paper investigates the impact of consumers' inequity aversion on both the manufacturer and suppliers. The study finds that inequity aversion has different effects on profits under different conditions. When the manufacturer sources from multiple suppliers and consumers do not observe the manufacturer's cost, inequity aversion benefits the suppliers, manufacturer, and consumers alike.
Modern consumers are concerned about not only their material payoff, but also the fairness of the transaction when making purchasing decisions. In this paper, we investigate how consumers' inequity aversion affects a manufacturer who sources inputs from upstreamsuppliers. We find that, when the manufacturer sources from a single supplier or when consumers observe the manufacturer's cost, inequity aversion hurts both the supplier's and manufacturer's profits. However, when the manufacturer sources from multiple suppliers and consumers do not observe the manufacturer's cost, inequity aversion reduces both the suppliers' and manufacturer's margins, which significantly alleviates the double marginalization problem, increases consumer demand, and improves channel efficiency. As a result, inequity aversion benefits the suppliers, manufacturer, and consumers alike, leading to a win-win-win outcome. By comparing cases in which consumers observe and do not observe the manufacturer's cost, we also find that, when faced with inequity-averse consumers, a manufacturer may find it optimal to withhold its cost information to help secure lower procurement costs from upstream suppliers.

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