4.4 Article

Prevalence of burnout among healthcare professionals in Singapore

Journal

ANNALS ACADEMY OF MEDICINE SINGAPORE
Volume 51, Issue 7, Pages 409-416

Publisher

ACAD MEDICINE SINGAPORE
DOI: 10.47102/annals-acadmedsg.2021338

Keywords

Depersonalisation; emotional exhaustion; Maslach Burnout Inventory; patient safety; personal accomplishment

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This study aimed to examine the prevalence of burnout among different groups of healthcare professionals in Singapore. The results showed that 37.8% of respondents had a high emotional exhaustion score (>27), 29.7% had a high depersonalization score (>10), and 55.3% had a low personal accomplishment score (<=33). There were significant differences in burnout levels among different healthcare professional groups.
Introduction: The aim was to study the prevalence of burnout among various groups of healthcare professionals in Singapore. Methods: An anonymous online survey questionnaire was conducted using the Maslach Burnout Inventory -Human Services to measure three categories of burnout: emotional exhaustion (EE), depersonalisation (DP) and personal accomplishment (PA) from July 2019 to January 2020 in a healthcare cluster in Singapore. Results: The survey was completed by 6,048 healthcare professionals out of a target survey population of 15,000 (response rate 40.3%). The study revealed 37.8% of respondents had high EE score >27, 29.7% of respondents had high DP score >10, and 55.3% of respondents had low PA score <= 33. Respondents with either high EE score or high DP score constituted 43.9% (n=2,654). The Allied Health group had the highest mean EE score, which was significantly higher than those of Medical, Nursing and Non-clinical groups (P<0.05). The Medical group had the highest mean DP score and this was significantly higher than the Nursing, Allied Health and Non-clinical groups (P<0.05). The Non-clinical group had the lowest PA, which was significantly lower than the Medical, Nursing and Allied Health groups (P<0.005). Conclusion: There was high prevalence of burnout among healthcare professionals in Singapore, especially the allied health professionals. There were significant differences in the 3 categories of burnout (EE, DP and PA) among the different groups of healthcare professionals. There is an urgent need to address the high burnout rate.

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