4.7 Article

Social distancing and store choice in times of a pandemic

Related references

Note: Only part of the references are listed.
Article Business

Crowding in the time of COVID: Effects on rapport and shopping satisfaction

Sevgin A. Eroglu et al.

Summary: This study investigates the impact of crowding on shopping satisfaction in the retail environment during the Covid-19 pandemic, revealing that higher levels of human crowding lead to lower levels of shopping satisfaction, and this effect is mediated by a new construct - customer rapport with employees. Additionally, the study highlights the importance of customers' perceptions about retailer precautions, beliefs about the severity of threat from the pandemic, and perceived vulnerability to Covid-19 in influencing the relationship between crowding and shopping satisfaction in the pandemic era.

JOURNAL OF RETAILING AND CONSUMER SERVICES (2022)

Article Business

How Do Customers Alter Their Basket Composition When They Perceive the Retail Store to Be Crowded? An Empirical Study

Aylin Aydinli et al.

Summary: In this study, it is demonstrated through a large-scale field study that perceptions of crowding influence the composition of a consumer's shopping basket. Specifically, increased crowding leads to a shopping basket containing more affect-rich products and national brands. The dual-process explanation offered suggests that crowding-induced distraction limits cognitive capacity, amplifying the role of affective responses in purchase decisions.

JOURNAL OF RETAILING (2021)

Article Business

COVID-19 and retail: The catalyst for e-commerce in Belgium?

Joris Beckers et al.

Summary: The COVID-19 pandemic has accelerated the shift towards online shopping for consumers, posing a significant challenge for local retailers. Lacking professionalism might prevent traditional local retailers from retaining a share of the expanded online market.

JOURNAL OF RETAILING AND CONSUMER SERVICES (2021)

Article Business

Longitudinal analysis versus cross-sectional analysis in assessing the factors influencing shoppers' impulse purchase behavior-Do the store ambience and salesperson interactions really matter?

Bharath Shashanka Katakam et al.

Summary: The study found significant fluctuations in factors influencing consumers' impulse purchase behavior over time, with some factors losing their influence on consumers after multiple store visits.

JOURNAL OF RETAILING AND CONSUMER SERVICES (2021)

Article Management

Examining the Influence of Store Environment in Hedonic and Utilitarian Shopping

Cristina Calvo-Porral et al.

Summary: The study found that customers perceive store atmospherics differently in hedonic and utilitarian shopping, with different atmospheric elements influencing customer satisfaction. In hedonic shopping, customer satisfaction is driven by internal ambient and merchandise layout, while in utilitarian shopping, external ambient and merchandise layout play a major role.

ADMINISTRATIVE SCIENCES (2021)

Article Urban Studies

Bricks or clicks? Consumer channel choice and its transport and environmental implications for the grocery market in Norway

Edoardo Marcucci et al.

Summary: This study fills the research gap in demand analysis for e-grocery by investigating consumer preferences and the impact of purchase characteristics on purchasing channels. The results show that consumers are most concerned with price characteristics, particularly product price.

CITIES (2021)

Article Business

Consequences of Perceived Crowding: A Meta-Analytical Perspective

Markus Blut et al.

JOURNAL OF RETAILING (2020)

Article Economics

In-store or online shopping of search and experience goods: A hybrid choice approach

Basil Schmid et al.

JOURNAL OF CHOICE MODELLING (2019)

Article Environmental Studies

How open are Canadian households to electric vehicles? A national latent class choice analysis with willingness-to-pay and metropolitan characterization

Mark Ferguson et al.

TRANSPORTATION RESEARCH PART D-TRANSPORT AND ENVIRONMENT (2018)

Article Economics

Estimation of crowding. discomfort in public transport: Results from Santiago de Chile

Alejandro Tirachini et al.

TRANSPORTATION RESEARCH PART A-POLICY AND PRACTICE (2017)

Article Transportation Science & Technology

A discrete choice framework for modeling and forecasting the adoption and diffusion of new transportation services

Feras El Zarwi et al.

TRANSPORTATION RESEARCH PART C-EMERGING TECHNOLOGIES (2017)

Article Green & Sustainable Science & Technology

Revealing heterogeneity in air travelers' responses to passenger-oriented environmental policies: A discrete-choice latent class model

Yashar Araghi et al.

INTERNATIONAL JOURNAL OF SUSTAINABLE TRANSPORTATION (2016)

Article Economics

Integrating psychometric indicators in latent class choice models

Ricardo Hurtubia et al.

TRANSPORTATION RESEARCH PART A-POLICY AND PRACTICE (2014)

Review Business

Understanding perceived retail crowding: A critical review and research agenda

Ritu Mehta

JOURNAL OF RETAILING AND CONSUMER SERVICES (2013)

Article Computer Science, Interdisciplinary Applications

lavaan: An R Package for Structural Equation Modeling

Yves Rosseel

JOURNAL OF STATISTICAL SOFTWARE (2012)

Article Business

Worth waiting for: increasing satisfaction by making consumers wait

Michael D. Giebelhausen et al.

JOURNAL OF THE ACADEMY OF MARKETING SCIENCE (2011)

Article Ecology

Valuing quality changes in Caribbean coastal waters for heterogeneous beach visitors

Nesha Beharry-Borg et al.

ECOLOGICAL ECONOMICS (2010)

Article Management

An empirical examination of perceived retail crowding, emotions, and retail outcomes

Jiunn-Ger Tony Li et al.

SERVICE INDUSTRIES JOURNAL (2009)

Article Geography

Latent lifestyle preferences and household location decisions

Joan L. Walker et al.

JOURNAL OF GEOGRAPHICAL SYSTEMS (2007)

Review Psychology, Applied

Common method biases in behavioral research: A critical review of the literature and recommended remedies

PM Podsakoff et al.

JOURNAL OF APPLIED PSYCHOLOGY (2003)