Journal
INTERNATIONAL JOURNAL OF HOSPITALITY MANAGEMENT
Volume 102, Issue -, Pages -Publisher
ELSEVIER SCI LTD
DOI: 10.1016/j.ijhm.2022.103175
Keywords
Peer engagement behaviors; Regulatory role; Peer-to-peer business; Sharing economy; Cybernetic control theory
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Funding
- National Natural Science Foundation of China [71972077]
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This conceptual paper explores the regulatory function of peer engagement behaviors in the peer-to-peer business model using cybernetic control theory. It discusses key regulatory functions driven by peer engagement behaviors and identifies critical issues related to this regulatory function, as well as outlines future research directions on the topic.
The growth of peer-to-peer businesses has seen the concomitant emergence of regulatory issues. Despite intensified regulatory efforts at multiple levels to address these issues, peer-to-peer markets continue to challenge regulators. Using cybernetic control theory as a theoretical framework, this conceptual paper systematically explores the regulatory function of peer engagement behaviors in the peer-to-peer business model. The paper discusses key regulatory functions driven by peer engagement behaviors, such as input, reference value, comparator and output. Corresponding propositions are offered. This paper also identifies critical issues related to the regulatory function of peer engagement behaviors and outlines future research directions on the topic.
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