4.8 Article

Resource-Based Perspective on ICT Use and Firm Performance: A Meta-analysis Investigating the Moderating Role of Cross-Country ICT Development Status

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Publisher

ELSEVIER SCIENCE INC
DOI: 10.1016/j.techfore.2022.121626

Keywords

Meta-analysis; Resource-based view (RBV); Enabling technology (ET); (ICT); Firm performance; ICT development index; Competitive advantage; Information and communication technology (ICT)

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This meta-analysis examines the impact of a country's national ICT development status on firm performance and categorizes ICT tools into General Purpose Technology and Enabling Technology.
Although there is a stream of literature that considers the use of Information and Communication Technology (ICT) to be an advantage-seeking entrepreneurial activity resulting in superior business performance, the findings regarding the impact of ICT use on business performance are heterogeneous in the existing literature. Conse-quently, a meta-analysis is required in order to comprehend the direction and scope of this relationship, taking into account the national ICT development status across countries. Hence, with a theoretical grounding in the Resource-Based View (RBV), this meta-analysis combines research studies spanning a twenty-two year period (147 studies) on how a country's national ICT development status impacts the relationship between the use of different ICT tools, categorized as either General Purpose Technology or Enabling Technology, and firm per-formance by applying both bivariate and meta-regression analyses.

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