Journal
JOURNAL OF BUSINESS RESEARCH
Volume 142, Issue -, Pages 464-475Publisher
ELSEVIER SCIENCE INC
DOI: 10.1016/j.jbusres.2021.12.056
Keywords
Knowledge worker; Knowledge management; MNEs; Employee mobility; Bibliometrics
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The Resource-Based View emphasizes the importance of valuable, rare, inimitable resources and their exploitation for a sustainable competitive advantage. The Knowledge-Based View views knowledge as an organizational resource, residing in explicit and tacit knowledge held by organizations and individuals. This article reviews the evolution of knowledge transfer in multinational enterprises (MNEs) and the role of knowledge workers, identifies gaps in current literature, and outlines future research agenda.
The Resource-Based View suggests that for an organization to have a sustainable competitive advantage, the firm should have valuable, rare, inimitable resources and have the ability to exploit them. The Knowledge-Based View treats knowledge as an organizational resource, which resides in both the explicit and tacit knowledge held by organizations and their people. For MNEs, the tacit knowledge is transferred by the movement of knowledge workers, who take on a boundary-spanning role. However, this trend is in decline. With increasing barriers (formal and informal) to the movement of professionals, increased digitization, and Industry 4.0, the physical movement of professionals may not be required. This literature review maps the evolution of knowledge transfer by MNEs and the knowledge workers' role. We classify the studies into six clusters related to mobility, the use of expatriates and knowledge transfer, knowledge spillover, transfer practice, relational learning, and knowledge management and post-acquisition integration. The article identifies gaps in the extant literature and sets an agenda for future research.
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