Success of organisations developing digital social innovation: Analysis of motivational key drivers

Digital social innovation (DSI) has generated an organisational network responsible for stimulating interventions in the socio-economic arena. Innovators seek to carry out social action in a sustainable manner. Sustainability implies that public policies should be result-oriented, that innovative social goods and services should be included in market activity and that funding should be largely private. Those professionals who promote these types of projects and initiatives are crucial to their organisations' pursuit of social change. A survey with a sample of 56 cases was used to determine which combinations of job conditions lead to high organisational commitment and which lead to lack of commitment. Two fuzzy qualitative comparative analyses (fsQCA) indicate which extrinsic and intrinsic working conditions are necessary and which sufficient conditions to explain organisational commitment are.

Automated summary

Digital social innovation has played a significant role in the socio-economic arena, promoting sustainable social action and change. Professionals are crucial in driving these initiatives. Research findings indicate that specific job conditions play a key role in organizational commitment.