Journal
JOURNAL OF BUSINESS RESEARCH
Volume 145, Issue -, Pages 853-863Publisher
ELSEVIER SCIENCE INC
DOI: 10.1016/j.jbusres.2022.03.019
Keywords
Culture change; Competing value framework; Culture transformation; Organizational culture
Categories
Funding
- National Natural Science Foundation of China [71572131, 71672130]
- Funda-mental Research Funds for Central Universities of China [2020AI011]
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This study developed a culture-sensitive framework for managing culture change based on the competing value framework. It investigated each of the four culture types and identified the major resistance force associated with each culture. Appropriate interventions were specified to address these resistance forces. Additionally, 12 likely culture change scenarios were analyzed to find possible interventions for facilitating culture transformation.
In this study, we developed a culture-sensitive framework for managing culture change. Building upon the competing value framework (Cameron & Quinn, 1999), we investigated each of the four culture types consisting of the framework and identified the major resistance force associated with each culture. Then, we specified how these resistance forces could be addressed with appropriate interventions. We also analyzed 12 likely culture change scenarios arising from the competing value framework-based typology in search of possible interventions that can facilitate the culture transformation of each specific culture change scenario. Twelve propositions were developed from the analysis. Results showed that the competing value framework could be used as a blueprint for guiding culture change in addition to mapping out organizational culture.
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