Journal
TELEMEDICINE AND E-HEALTH
Volume 28, Issue 10, Pages 1534-1540Publisher
MARY ANN LIEBERT, INC
DOI: 10.1089/tmj.2021.0418
Keywords
m-health; mobile apps; mental health; stigma; telemedicine; telehealth
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This study examines the factors predicting the acceptance of mental health apps and finds that both technological and sociocultural factors significantly influence the acceptance. The findings provide critical insights into the increasing needs for and use of mobile apps for mental health care.
Background: The advance in digital media technologies has enabled the development of technologically mediated health care solutions. Mobile health app for mental health care is one of such innovative tools to monitor and manage users' mental health and psychological well-being.Objective: This study examines the factors predicting the acceptance of mental health app (MHA) that are: technological (i.e., perceived ease of use and perceived usefulness) and sociocultural (i.e., perceived stigma toward mental health treatment and prior experience of face-to-face mental health service utilization).Methods: Using structural equation modeling, we tested an extended Technology Acceptance Model with data from the Healthy Minds Study, a web-based national survey of U.S. college students (N = 429).Results: In addition to the technological factors, the sociocultural factors significantly influenced MHA acceptance. Notably, college students with higher levels of stigma toward mental health treatment were less likely to have experience of using face-to-face mental health service. This, in turn, led to more openness to accepting MHA that does not involve in-person visits but rather private and mediated communication.Conclusions: Findings of this study provide critical insight into the increasing needs for and use of mobile apps for mental health care. Implications are discussed and future research directions are suggested.
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