4.3 Article

Reducing Delay From Referral to Admission at a US First-Episode Psychosis Service: A Quality Improvement Initiative

Journal

PSYCHIATRIC SERVICES
Volume 73, Issue 12, Pages 1416-1419

Publisher

AMER PSYCHIATRIC PUBLISHING, INC
DOI: 10.1176/appi.ps.202100374

Keywords

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Funding

  1. National Institutes of Health [R01 MH-103831]
  2. Gustavus and Louise Pfeiffer Research Foundation
  3. State of Connecticut, Department of Mental Health and Addiction Services

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Duration of untreated psychosis (DUP) is a critical period for patients, and longer DUP can lead to poorer outcomes. This column discusses a quality improvement intervention aimed at reducing the delay between eligibility confirmation and admission to care within a benchmark period of 7 days. Over 4 years, the median delay significantly decreased and the proportion of admissions meeting the benchmark increased. This intervention provides a sustainable model for reducing wait times at co-ordinated specialty care (CSC) services.
Duration of untreated psychosis (DUP), the period between psychosis onset and entry into care, is a time of great vulnerability. Longer DUP predicts poorer outcomes, and delayed treatment access can limit the effectiveness of co-ordinated specialty care (CSC) services. This column details one component of a broader early detection campaign, a quality improvement intervention focusing on reducing the delay between confirmation of eligibility and admission to care within a benchmark period of 7 days. Median delay significantly fell (from 13.5 to 3 days), and the proportion of admissions that met the benchmark increased (from 33% to 71%) over 4 years. This intervention provides a sustainable model to reduce wait times at CSC services.

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