Journal
ANNALS OF OPERATIONS RESEARCH
Volume 327, Issue 1, Pages 251-291Publisher
SPRINGER
DOI: 10.1007/s10479-022-04546-1
Keywords
Blockchain technology; Logistics; ISM-DEMATEL; Logistics Supply Chain; Technology adoption
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This study identifies critical factors for implementing blockchain technology in the logistics sector and analyzes their hierarchical and causal relationships. Real-time connectivity and information flow are found to be the most influential factors, while traceability is the most prominent and resulting factor. The study contributes to decision-making in the logistics supply chain field by providing insight into why and how blockchain technology can be adopted, especially in emerging economies like India. Strategic recommendations for overcoming challenges faced by logistics supply chain organizations are also presented.
This study identifies the factors that can enable blockchain technology (BCT) implementation in the logistics sector and reveals the interdependencies, hierarchical structure, and causalities between them. This study uses a three-phased research framework to identify thirteen enablers to BCT adoption in the Logistics Supply Chain (LSC) and analyse the hierarchical and cause-effect relationships using an integrated Interpretive Structural Modelling and Decision-Making Trial and Evaluation Laboratory (ISM-DEMATEL) technique. This study classifies the enablers into three categories: prominent enablers, influencing enablers, and resulting enablers. 'Real-time connectivity and information flow' were identified as the most influencing enabler, whereas traceability was found to be the most prominent and resulting enabler. This study contributes to the literature by identifying the critical BCT enablers and modelling their hierarchical and causal relationships to address the absence of an appropriate decision-making framework that aids managers in understanding why and how BCT can be adopted in LSC, especially in an emerging economy like India. Strategic recommendations on how BCT can help overcome some select challenges faced by LSC organizations are also presented.
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