4.3 Article

Adopting the configurational approach to the analysis of job satisfaction in Mongolia

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ELSEVIER SCI LTD
DOI: 10.1016/j.iedeen.2021.100179

Keywords

FsQCA; Job satisfaction; Mission statement quality; Romanticism management philosophy; Psychological ethical climate; Low ethical ambiguity; Emotional competence; Mongolia

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This study examines various configurations leading to job satisfaction in Mongolian private companies through fuzzy set qualitative comparative analysis, revealing that managers' emotional competence is a core condition for high job satisfaction.
Purpose: The purpose of this study is to examine various configurations leading to job satisfaction (JS) in Mongolian private companies through five typical factors: perceived mission statement quality (MSQ), romanticism management philosophy (RMP), psychological ethical climate (PEC), ethical ambiguity (EA), and emotional competence (EC). Method: This study conducts a fuzzy set qualitative comparative analysis (fsQCA) with 202 private sector employees in Mongolia. The current study comes up with three propositions, and the research procedure is divided into two stages. This new approach produces configurations sufficiently, leading to outcomes, equifinality, and conjunction. Findings: This study explores six pathways leading to employee satisfaction. Each pathway consists of the combination of perceived mission statement quality, romanticism management philosophy, psychological ethical climate, low tendency of ethical ambiguity, and managers' emotional competence. Among those, managers' emotional competence is a core condition for high job satisfaction. Originality/value: This study introduces a fresh theoretical perspective for understanding cause-effect relationships between critical conditions and job satisfaction. (C) 2021 The Author(s). Published by Elsevier Espana, S.L.U. on behalf of AEDEM.

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