Journal
JOURNAL OF PERSONNEL PSYCHOLOGY
Volume 21, Issue 3, Pages 125-136Publisher
HOGREFE PUBLISHING CORP
DOI: 10.1027/1866-5888/a000295
Keywords
abusive supervision; stress; organizational citizenship behavior; job performance; conservation of resources
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Drawing on conservation of resources (COR) theory, it is found that abusive supervision increases stress responses in targets, leading to decreased performance. However, followers with low organizational concern value work and social context less, making them less susceptible to abusive supervision.
Drawing on conservation of resources (COR) theory, we propose that abusive supervision increases stress responses in targets, which, in turn, diminishes their ability to perform extra- and in-role work behaviors. However, based on COR theory, we argue that followers who are driven by lowrather than high organizational concern motives place less value on their work and the social context in which technical activities occur. As such, feeling low organizational concern should make people less susceptible to abusive supervision rather than more so. Thus, organizational concern was proposed to moderate the abuse-stress relationship. Across two multisource studies, we found support for most of our hypotheses. Abusive supervision negatively affected organizational citizenship behaviors via increased stress, and loworganizational concernwas found to attenuate the detrimental effects of abusive supervision. Implications for leadership literature and future research are discussed.
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