4.4 Article

Should doctors use or avoid medical terms? The influence of medical terms on service quality of E-health

Related references

Note: Only part of the references are listed.
Article Business

Exploring side effects of ridesharing services in urban China: role of pollution-averting behavior

Wei Chen et al.

Summary: Ridesharing has become popular and brought significant changes to residents' travel patterns and city traffic. This paper examines the impact of air pollution on ridesharing choices and finds that increasing pollution levels lead to higher demand for ridesharing services, resulting in more traffic and pollutant emissions.

ELECTRONIC COMMERCE RESEARCH (2022)

Article Business

Thesaurus matching in electronic commerce

Thomas Cerqueus et al.

Summary: This paper addresses the issue of e-commerce thesauri alignment. It proposes three alignment techniques and introduces a filtering technique to reduce the number of candidates returned to the user. Evaluations with real-world data demonstrate that the proposed techniques outperform the state-of-the-art approach and significantly reduce execution time, making them more applicable in real-world applications.

ELECTRONIC COMMERCE RESEARCH (2022)

Article Computer Science, Information Systems

Engagement in online health communities: Channel expansion and social exchanges

Tala Mirzaei et al.

Summary: This study contributes to the discussion on patient engagement in online health communities by integrating channel expansion and social exchange theories. The results show that perceived channel richness positively influences engagement in online health communities, with patients' willingness to share and seek information moderated by health status. Additionally, engagement in online health communities enhances self-care efficacy and perceived health outcomes, providing theoretical implications for researchers and practical contributions for OHC administrators.

INFORMATION & MANAGEMENT (2021)

Article Computer Science, Information Systems

Online service qualities in the multistage process and patients' compliments: A transaction cycle perspective

Hong Wu et al.

INFORMATION & MANAGEMENT (2020)

Article Computer Science, Information Systems

Physician voice characteristics and patient satisfaction in online health consultation

Shan Liu et al.

INFORMATION & MANAGEMENT (2020)

Article Computer Science, Artificial Intelligence

A linguistic signaling model of social support exchange in online health communities

Langtao Chen et al.

DECISION SUPPORT SYSTEMS (2020)

Article Computer Science, Information Systems

Dual effects of social support seeking in patient-centric online healthcare communities: A longitudinal study

Na Liu et al.

INFORMATION & MANAGEMENT (2020)

Article Computer Science, Information Systems

What motivates physicians to share free health information on online health platforms?

Xiaofei Zhang et al.

INFORMATION PROCESSING & MANAGEMENT (2020)

Article Computer Science, Information Systems

Exploring the Online Doctor-Patient Interaction on Patient Satisfaction Based on Text Mining and Empirical Analysis

Shuqing Chen et al.

INFORMATION PROCESSING & MANAGEMENT (2020)

Article Computer Science, Information Systems

Evaluating the social value of online health information for third-party patients: Is uncertainty always bad?

Yixuan Liu et al.

INFORMATION PROCESSING & MANAGEMENT (2020)

Article Computer Science, Information Systems

Attraction, selection, and attrition in online health communities: Initial conversations and their association with subsequent activity levels

Babak Abedin et al.

INTERNATIONAL JOURNAL OF MEDICAL INFORMATICS (2020)

Article Computer Science, Information Systems

Promoting users' intention to share online health articles on social media: The role of confirmation bias

Haiping Zhao et al.

INFORMATION PROCESSING & MANAGEMENT (2020)

Article Information Science & Library Science

Social support, belongingness, and value co-creation behaviors in online health communities

Shan Liu et al.

TELEMATICS AND INFORMATICS (2020)

Article Public, Environmental & Occupational Health

Surgeon use of medical jargon with parents in the outpatient setting

A. R. Links et al.

PATIENT EDUCATION AND COUNSELING (2019)

Article Computer Science, Artificial Intelligence

From free to paid: Customer expertise and customer satisfaction on knowledge payment platforms

Jin Zhang et al.

DECISION SUPPORT SYSTEMS (2019)

Article Computer Science, Information Systems

Exploring the Role of Online Health Community Information in Patients' Decisions to Switch from Online to Offline Medical Services

Yufei Li et al.

INTERNATIONAL JOURNAL OF MEDICAL INFORMATICS (2019)

Article Information Science & Library Science

Knowledge collaboration among physicians in online health communities: A transactive memory perspective

Hong Wu et al.

INTERNATIONAL JOURNAL OF INFORMATION MANAGEMENT (2019)

Article Business

Incorporating facial attractiveness in photos for online dating recommendation

Zhihong Li et al.

ELECTRONIC COMMERCE RESEARCH (2019)

Article Computer Science, Information Systems

Fostering Participant Health Knowledge and Attitudes: An Econometric Study of a Chronic Disease-Focused Online Health Community

Langtao Chen et al.

JOURNAL OF MANAGEMENT INFORMATION SYSTEMS (2019)

Article Computer Science, Information Systems

Service provision, pricing, and patient satisfaction in online health communities

Wu Hong et al.

INTERNATIONAL JOURNAL OF MEDICAL INFORMATICS (2018)

Article Computer Science, Information Systems

THE INTERACTION BETWEEN MICROBLOG SENTIMENT AND STOCK RETURNS: AN EMPIRICAL EXAMINATION

Shuyuan Deng et al.

MIS QUARTERLY (2018)

Article Public, Environmental & Occupational Health

Communication during radiation therapy education sessions: The role of medical jargon and emotional support in clarifying patient confusion

Lena Schnitzler et al.

PATIENT EDUCATION AND COUNSELING (2017)

Article Psychology, Multidisciplinary

Online selection of a physician by patients: Empirical study from elaboration likelihood perspective

Xianye Cao et al.

COMPUTERS IN HUMAN BEHAVIOR (2017)

Article Business

Trust and risk in consumer acceptance of e-services

Jian Mou et al.

ELECTRONIC COMMERCE RESEARCH (2017)

Article Business

The Impact of Individual and Organizational Reputation on Physicians' Appointments Online

Xiaoxiao Liu et al.

INTERNATIONAL JOURNAL OF ELECTRONIC COMMERCE (2016)

Article Business

Customer co-creation in B2C e-commerce: does it lead to better new products?

L. G. Pee

ELECTRONIC COMMERCE RESEARCH (2016)

Article Computer Science, Artificial Intelligence

Exploring the influence of the online physician service delivery process on patient satisfaction

Hualong Yang et al.

DECISION SUPPORT SYSTEMS (2015)

Article Computer Science, Artificial Intelligence

Factors influencing online health information search: An empirical analysis of a national cancer-related survey

Nan Xiao et al.

DECISION SUPPORT SYSTEMS (2014)

Article Pharmacology & Pharmacy

Improving prescription auxiliary labels to increase patient understanding

Michelle R. Locke et al.

JOURNAL OF THE AMERICAN PHARMACISTS ASSOCIATION (2014)

Article Computer Science, Information Systems

LEVERAGING PHILANTHROPIC BEHAVIOR FOR CUSTOMER SUPPORT: THE CASE OF USER SUPPORT FORUMS

Wael Jabr et al.

MIS QUARTERLY (2014)

Proceedings Paper Computer Science, Information Systems

A Social Capital Perspective to Understand Individual Contribution of Social Support in Healthcare Virtual Support Communities

Kuang-Yuan Huang et al.

2014 47TH HAWAII INTERNATIONAL CONFERENCE ON SYSTEM SCIENCES (HICSS) (2014)

Article Information Science & Library Science

Feeling Blue? Go Online: An Empirical Study of Social Support Among Patients

Lu Yan et al.

INFORMATION SYSTEMS RESEARCH (2014)

Article Oncology

Lay understanding of common medical terminology in oncology

Arwen H. Pieterse et al.

PSYCHO-ONCOLOGY (2013)

Article Communication

Health Literacy: What Is It?

Nancy D. Berkman et al.

JOURNAL OF HEALTH COMMUNICATION (2010)

Article Public, Environmental & Occupational Health

Exploring patient involvement in healthcare decision making across different education and functional health literacy groups

Sian K. Smith et al.

SOCIAL SCIENCE & MEDICINE (2009)

Article Computer Science, Artificial Intelligence

Competitor mining with the web

Shenghua Bao et al.

IEEE TRANSACTIONS ON KNOWLEDGE AND DATA ENGINEERING (2008)

Review Public, Environmental & Occupational Health

Patients using the Internet to obtain health information: How this affects the patient-health professional relationship

Miriam McMullan

PATIENT EDUCATION AND COUNSELING (2006)

Article Economics

Propensity score-matching methods for nonexperimental causal studies

RH Dehejia et al.

REVIEW OF ECONOMICS AND STATISTICS (2002)