4.4 Article

Advancing a Radical Audience Turn in Journalism. Fundamental Dilemmas for Journalism Studies

Journal

DIGITAL JOURNALISM
Volume 10, Issue 1, Pages 8-22

Publisher

ROUTLEDGE JOURNALS, TAYLOR & FRANCIS LTD
DOI: 10.1080/21670811.2021.2024764

Keywords

Audience studies; audience turn; journalism; journalism studies; news use; news consumption

Categories

Funding

  1. Netherlands Organization for Scientific Research (NWO)

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This passage argues for a more radical audience turn in journalism studies, shifting the focus from industry concerns to the perspective of audiences themselves. It suggests broadening the definition of audience, redefining news use, and treating audiences as active agents. However, this radical shift also raises fundamental dilemmas for journalism studies about the field's object of study and the objectives of the field.
Despite its increasing attention for audiences, journalism studies remains an inherently production-focused discipline. Consequently, studying the perspective of audiences tends to automatically start from questions relevant for and benefitting the news industry. In this introduction, we argue for a more radical audience turn that pushes journalism studies forward beyond normative and industry concerns, and starts from the perspective of audiences themselves. We formulate four constructive starting points for advancing the audience turn in journalism: 1) further decentering journalism by also focusing on non-news and employing non-media centric approaches; 2) broadening who counts as audience by including audiences considered commercially unattractive; 3) shifting the focus from what counts as news use to what is experienced as informative; and 4) positing audiences as active agents. However, such a radical audience turn also creates fundamental dilemmas for journalism studies, raising questions about the field's object of study, the spaces and contexts of news use considered, and the objectives of journalism studies as a field. With this special issue, we call for further reflections on how news and informational needs may be conceptualized from an audience perspective and how to theorize what this means for journalism's role in society and everyday life.

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