Journal
JOURNAL OF BUSINESS & INDUSTRIAL MARKETING
Volume 38, Issue 1, Pages 1-11Publisher
EMERALD GROUP PUBLISHING LTD
DOI: 10.1108/JBIM-09-2021-0456
Keywords
Digital technology; Supply chain integration; Supply chain resilience; China; Intermediary effect
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This study is a pioneering research on the relationships among digital technology, supply chain integration, and supply chain resilience. The findings of this study suggest that firms need to improve digital technology, supply chain integration, and supply chain resilience accordingly.
Purpose Facing turbulent environments, firms have strived to achieve greater supply chain resilience (SCR) to leverage the resources and knowledge of supply chain members. Both SCR and supply chain integration (SCI) require digitization in the supply chain, but their interrelationships have rarely been researched empirically. This paper aims to uncover the impact of digital technology (DT) on SCR and SCI and the role of SCI in mediating between DT and SCR. Design/methodology/approach China manufacturing enterprises were surveyed through a Web-based questionnaire, and 96 responses were received. Structural equation modeling was used to test the conceptual model. Findings The level of enterprise digitization is not directly related to supply chain resilience, but the level of enterprise digitization has a positive impact on the improvement of SCI and SCI also has a positive effect on SCR. Therefore, SCI has a complete intermediary effect between the level of DT and SCR. Originality/value This is a pioneer study to examine the relationships among DT, SCI and SCR. The findings of this study present that firms need to improve DT, SCI and SCR consequently.
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