Journal
CORPORATE SOCIAL RESPONSIBILITY AND ENVIRONMENTAL MANAGEMENT
Volume 29, Issue 4, Pages 984-995Publisher
WILEY
DOI: 10.1002/csr.2249
Keywords
corporate social responsibility; digital technologies; green practices; regression analysis; responsible digitalization
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This research examines how firms can achieve responsible digitalization by combining digital technologies and green practices to fulfill corporate social responsibility goals. It identifies key factors for responsible digitalization.
Although digital technologies grant documented operational and economic benefits, they can activate unwanted consequences for the environment and society. This research investigates these issues by exploring how firms can create a portfolio of technologies to perform corporate social responsibility (CSR) goals and then achieving responsible digitalization. The latter is defined as the firms' capacity of adopting digital technologies without underperforming in terms of CSR. Accordingly, we investigate the relationships between digital technologies and CSR to discover the firms' capacity to achieve responsible digitalization targets. Furthermore, we explore how the use of some green practices allows firms to increase the chances of achieving responsible digitalization goals.
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