Journal
INTERNATIONAL JOURNAL OF INFORMATION MANAGEMENT
Volume 61, Issue -, Pages -Publisher
ELSEVIER SCI LTD
DOI: 10.1016/j.ijinfomgt.2021.102414
Keywords
Behavioral inhibition system; Behavioral activation system; Information systems continuance; Mobile applications; Gamification
Categories
Ask authors/readers for more resources
Reward responsiveness has the most significant impact on user satisfaction and continuance intention, while fun-seeking plays a crucial role in continuance intention, but is not significantly related to satisfaction. Individual satisfaction is significantly and negatively affected by BIS, but it has no impact on continuance intention.
This study seeks to investigate the effects of Behavioral Activation System (BAS), known as approach motivation, and Behavioral Inhibition System (BIS), known as avoidance motivation, that are expected to influence individuals' post-adoption behaviors in gamified mobile applications. A survey-based research methodology was used, and the impacts of BAS and BIS on Information Systems Continuance are examined. The results show that reward responsiveness has the most significant effect on user satisfaction and continuance intention. Fun-seeking plays an essential role in continuance intention; however, it does not significantly affect satisfaction, as drive does not affect either satisfaction or continuance intention. BIS has a significant and negative effect on individual satisfaction, but no effects were found related to continuance intention. The findings of this study improve the understanding of the differences between these motivations related to Information Systems Continuance. Significant practical implications that gamified mobile application developers can adopt are proposed.
Authors
I am an author on this paper
Click your name to claim this paper and add it to your profile.
Reviews
Recommended
No Data Available