Journal
TECHNOLOGICAL FORECASTING AND SOCIAL CHANGE
Volume 171, Issue -, Pages -Publisher
ELSEVIER SCIENCE INC
DOI: 10.1016/j.techfore.2021.120968
Keywords
Social media misinformation; Perceived COVID-19 threat; Anxiety; Social media fatigue; Work engagement; Resilience; Work from home; SSO Model
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This study collected diary data from 56 WFH employees over a period of ten days and found that misinformation and COVID-19 threat increased anxiety and social media fatigue among employees, resulting in a lower level of work engagement. The study also highlighted the role of resilience in reducing the adverse effects of anxiety on work engagement.
Since the COVID -19 pandemic, the open literature presents plenty of discussions on how individuals have adopted being forced to work from home (WFH). Nevertheless, there hasn't been much information on how individuals perceive WFM is affecting their daily work routine in the pandemic. By applying the stressors-strainoutcome (SSO) framework, the current study develops and tests a model that explains how misinformation and COVID-19 threat triggered the anxiety and social media fatigue of WFH employees and affected their workrelated response. This study collected diary data for ten consecutive days from 56 WFH employees. Results widely supported the hypothesized model. Specifically, findings revealed that misinformation and COVID-19 threat increase anxiety and social media fatigue among these employees, resulting in a lower level of work engagement. This study also found that resilience as a coping mechanism reduces the adverse effects of anxiety on work engagement. The results have significant, timely implications for policy and research.
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